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Outreach Services Assistant Director NF-03
Outreach Services Assistant Director NF-03-February 2024
Fort Knox
Feb 26, 2026
About Outreach Services Assistant Director NF-03

  Summary This position is located at Fort Knox, KY. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires. This position is eligible for the NAF benefits package and leave accrual. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Responsibilities Serves as the Assistant Director for the Child and Youth Services (CYS) Parent and Outreach Services program by assisting in the planning, oversight and implementation of Parent Central Services. Assists with the recruitment and hiring of qualified personnel utilizing Army Standard Position Descriptions. Utilizes and monitors the Child and Youth Management System (CYMS) database to collect and ensures CYS Services information on patron, patron fees, enrollment, waiting list, funding requirements and program activities are current and accurate. Implements an active program encouraging parent involvement, and providing parent education opportunities. As a team member, helps implement procedures in assigned areas including fee policies, waiting list and child placement procedures, and registration/enrollment. Requirements Conditions of Employment Qualifications Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS Services such as early childhood/elementary/secondary/special education, child/youth development, psychology, youth program administration, or closely related field. OR A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normal acquired through the successful completion of the 4 year course of study described above. In addition, candidate must possess: 1. At least 24 months working with child and/or youth programs. 2. Experience in child and youth program administration. 3. The ability to plan and organize problems to identify significant factors, gather pertinent data and recognize solutions. 4. Ability to communicate effectively orally and in writing in English.5. The physical ability to lift and carry up to 40 lbs., walk, bend stoop and stand on a routine basis. Duties may involve working indoors and outdoors. Highly Preferred Criteria 1. Experience working with implementing regulatory processes, Standard Operating Procedures and interpreting/applying paperwork 2. Supervisory personnel management experience 3. Extensive experience with Customer Service in an organization, preferable Military Families 4. Two years of proven knowledge & experience working in Child & Youth Management System (CYMS) or similar data base Applicants that meet the Highly Preferred Criteria may be sent first to management for consideration. Education Proof of education is required at the time of application, if applicable. Additional Information The original close date of 1/16/2024 was extended due to a low applicant pool. Referrals may be sent upon request. Area of Consideration The Area of Consideration for this vacancy announcement is for U.S. Citizens and Non-Citizens within the local commuting area of Fort Knox, KY. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) Manual Application If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner. PCS Costs Payment Permanent Change of Station (PCS) cost are not authorized, based on a determination that a PCS move in the Government's best interest. Pay-Band (CY) Allowances and Differentials This is a pay-band position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Incentives and bonuses: Incentives will not be paid. Other: This is a Full-Time position with a minimum workweek of 40 hours and eligible for benefits. Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (To view the kit, https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit%20for%20Army%20NAF%20Childcare%20Positions.pdf Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/.

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