Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

WE BUILD WHAT MATTERS

What matters most to you? Is it being part of a strong team? Supporting your family? Solving global problems? You can do these and more at Caterpillar; where your work enables progress around the globe, and you contribute to meaningful work. Together, we can build what matters! The Caterpillar Oil Gas and Marine Division (COGMD) consists of a worldwide team helping to power the global energy industry as well as provide power and propulsion on the water.

Caterpillar Oil Gas currently has an exciting opportunity for an Orders Demand Consultant in Houston, Texas. The Orders Demand Consultant coordinate and lead sales and operations process through cross functional teams to establish sales plan and shape demand with focus on delivering business results and customer satisfaction.

Job Duties/Responsibilities include, but are not limited to:

Gathers and analyzes relevant data from multiple sources for keeping product information accurate for effective processing of commercial orders.

Works with cross-functional groups to compile information necessary to develop and maintain price lists.

Facilitates internal and external business partners make recommendations to demand fulfillment priorities.

Establishes and maintains compatibility logic for products and attachments.

Trains, leads, guides teams, communicates key priorities, and executes the sales and operations process by providing analysis and recommendations for leaders, while also driving process improvements.

Skills Sets:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Level Working Knowledge:

Communicates the importance of customer needs/expectations and commits to resolving them.

Researches and verifies customer needs and expectations.

Solicits customer satisfaction feedback and acts on improvement opportunities.

Helps link organizational objectives to customer needs and expectations.

Meets regularly with customers to understand their wants, needs and expectations.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive Experience:

Differentiates assumptions, perspectives, and historical frameworks.

Evaluates past decisions for insights to improve decision-making process.

Assesses and validates decision options and points and predicts their potential impact.

Advises others in analyzing and synthesizing relevant data and assessing alternatives.

Uses effective decision-making approaches such as consultative, command, or consensus.

Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive Experience:

Reviews others' writing or presentations and provides feedback and coaching.

Adapts documents and presentations for the intended audience.

Demonstrates both empathy and assertiveness when communicating a need or defending a position.

Communicates well downward, upward, and outward.

Employs appropriate methods of persuasion when soliciting agreement.

Maintains focus on the topic at hand.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Working Knowledge:

Works to achieve win-win in negotiations, rather than taking a win-lose approach.

Focuses on issues rather than personalities.

Uses active listening and probing techniques to surface problems, issues, and interests.

Demonstrates a willingness to examine own position.

Presents own position and listens attentively to position of others.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Level Extensive Experience:

Ensures capture of lessons to be learned from a problem-solving effort.

Organizes potential problem solvers and leads problem resolution efforts.

Uses varying problem-solving approaches and techniques as appropriate.

Contributes to standard practices for problem-solving approaches, tools, and processes.

Analyzes and synthesizes information and devises alternative resolution strategies.

Develops successful resolutions to critical or wide-impact problems.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Extensive Experience:

Communicates to clients regarding expectations of all parties.

Participates in negotiating the terms of the business relationship.

Conducts periodic reviews of work effort, progress, issues, and successes.

Maintains productive, long-term relationships with clients or vendors.

Creates opportunities to educate support teams on client priorities.

Empowers others to establish collaborative, healthy relationships.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.Level Working Knowledge:

Provides input for Gantt or PERT charts or their equivalent to track project progress and status.

Under guidance, plans and estimates simple projects.

Assists in detailed project plans including cost, schedule, and resource requirements.

Obtains information from stakeholders during the planning stage of a project.

Produces standard project status reports.

Additional Information:

Relocation is available for this position.

This role will travel 30% or less domestically.

The primary location for this position is Houston, TX.

Oil and Gas or Marine experience is preferred.

Project Management experience is preferred.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary. Because we value your performance, we offer a total rewards package that provides day-one benefits, including but not limited to:

Competitive salary and annual bonus program

Medical, dental, and vision coverage​

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)​

Company-matched 401(k) plan

Health savings account (HSA)​

Flexible spending accounts (FSAs)​

Short and long-term disability coverage​

Life Insurance​

Paid parental leave​

Healthy Lifestyle Programs​

Employee Assistance Programs​

Voluntary Benefits (Ex. Accident, Identity Theft Protection)

At Caterpillar, we are committed to a diverse and inclusive environment that values and respects the unique talents, experiences, and viewpoints of our global employees. Our vision is to continually develop the best team to build innovative solutions for our global customers, deliver superior results for our stockholders and positively impact the people and communities we serve.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to specific employer, such as H, L, TN, F, J, E, O.

As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers #LI

Relocation is available for this position.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

July 15, 2024 - July 29, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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