Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you will learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let us lead the way together.

　　Function Description:

　　The Colleague Services and Digital Capabilities (CSDC) organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a critical role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.

　　This role will report to the Manager of Digital Product Solution Design within CSDC. As part of this team, you will manage reporting build along with the support and uplift of existing ones. You will partner with HR operations, product, and Technology engineering to unlock the full potential of our HR systems.

　　Job responsibilities include:

　　Developing reports and analytics using Oracle HCM Cloud reporting tools and technologies i.e. BI Publisher, HCM Extract, OTBI and Dashboards.

　　Troubleshooting and resolving technical issues related to Oracle HCM Cloud reports.

　　Staying up to date with the latest Oracle HCM Cloud releases, updates, and features.

　　Investigation and resolution of system and technical errors. Troubleshoot systems and data and generate solutions which may include systems modifications improvements or new procedures.

　　Identify and analyse operational and systems issues and opportunities and produce effective solutions.

　　Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for process improvements with our Oracle HCM products.

　　Key Qualifications:

　　3 years’ experience as report developer role with Oracle HCM Cloud implementation or support.

　　Deep technical skills in Oracle HCM Cloud, including expertise in BI Publisher, HCM Extract, OTBI and Dashboards.

　　Worked on RTF, Excel, E-text, XSLT.

　　A good balance of discernment and technical knowledge with a proven track record of driving platform changes with a customer-first approach

　　Ability to push the boundaries of existing technologies and processes.

　　Good understanding of HR business processes, HR data models, and HR industry standard methodologies.

　　Excellent analytical, problem-solving, and communication skills

　　Qualifications

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　Support for financial-well-being and retirement

　　Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　Generous paid parental leave policies (depending on your location)

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

　　Job: Product

　　Primary Location: India-Haryana-Gurgaon

　　Other Locations: India-Karnataka-Bengaluru Urban

　　Schedule Full-time

　　Req ID: 24000695