Position SummaryThe Operations Supervisor is responsible for supervising collections activities in one or more lines of business within a division to achieve communicated safety and operational goals and creating an environment to encourage team engagement and professional growth and development.

　　Key ResponsibilitiesProvides leadership to the operations team and develops team members to assist them in reaching individual goals as well as create a pipeline for advancement within Casella.Oversees drivers and helpers to ensure safety and operational goals are being met.Partners with the Operations Manager and Division Manager to implement tactical initiatives to drive functional excellence and goal achievement.Performs all onboarding procedures with newly hired drivers to ensure an understanding of Casella’s core values.Monitors and coaches the driver’s performance and behaviors, recommends training or retraining as needed to ensure compliance with all company and safety policies.Investigates all accidents, customer and driver disputes and complaints and ensures all applicable documentation is completed based on policies and procedures.Creates logistical plans to reduce route hours using service conversions and container upsizing to improve density and efficiency of routes.Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.Education, Experience & QualificationsThe successful candidate will have 5 years of work experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees was performed, be legally eligible to work in the US, and a demonstrated ability to work as part of a team in a collaborative environment. A Bachelors Degree or Associates Degree and 3 years of relevant work experience and an interest in the environmental and/or sustainability field are preferred.

　　Outstanding relationship management skills, excellent listening, communication, and problem-solving skills, demonstrated proficiency with Microsoft Office and familiarity with OSHA, DEP and DEC regulations are required.

　　AttributesResponsible, team-oriented individual who is committed to safety, demonstrates strong verbal and written communication skills, committed to customer service and results-oriented with the ability to see the larger picture while focusing on detailed information.

　　BenefitsMedical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

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　　Benefits & RewardsWant easy-to-use, rewarding benefits? Well, we’ve got those! Our employee rewards program is designed to help you in your career, and in your life outside of Casella. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you.EEOCasella Waste Systems, Inc. is an equal opportunity employer. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people.

　　Job Locations US-MA-Auburn

　　Job ID 2024-4536

　　Category Operations Management

　　Type Regular Full-Time