Description

　　The Home's Southeast Campus in Plymouth, MA is seeking an Operations Manager for their bucolic campus.

　　How You Will Be Making A Difference

　　Assist in the development and oversight of annual operating budget for the Southeast Campus program(s). Monitor performance against approved budget allocations and investigate variances. Coordinate and approve program expenditures in conjunction with the Campus Director.

　　Assist in the review, implementation and enforcement of program protocols and procedures. This includes program evaluation standards and procedures as well as implementing actions required by Performance and Outcomes, Utilization Review, and licensing/accreditation bodies.

　　Assess, develop, and implement program services appropriate to scope and level of client care required. Coordinate and integrate services and resources to ensure effective plan of treatment for clients. Plan and improve services according to client needs. Focus on positive client outcomes.

　　Manage centralized intake to ensure that referrals streams remain strong and viable.

　　Strong project management skills to assist the program on a variety of initiatives focused on growth and development for the division.

　　Ensure program meets licensing and accreditation requirements of all local, state and federal governing bodies.

　　Ensure that the program’s physical environment of care routinely operates within the guidelines and mission of The Home to provide healthy development and optimal care for its youth at risk, their families, and their communities.

　　May provide on call coverage as needed by the program.

　　May represent the Program/Agency at internal and external meetings. Maintain effective working relationships with staff, community, state and local agencies, program employees, clients, and families.

　　Act as the liaison with the Accounting and Finance Department. Implement systems to ensure accounts receivable and payable activities are tracked accurately and submitted for approval and payment in a timely manner. Oversee processing of payroll.

　　Provide on site assistance to personnel as the liaison with the training department. Develop and maintain effective tracking system and assist Department Heads in ensuring adequate and timely completion of training requirements by personnel.

　　Implement and ensure functionality of electronic information systems including, client information databases, incident reporting, electronic record keeping and outcome measures.

　　Assist in ensuring systematic procedure for development and communication of new program guidelines as well as periodic review and revision of existing procedures.

　　Provide effective means of timely and thorough communication of client service delivery and billing information between the program, departments, and funding agencies. Assist in the RFR process.

　　Oversee all ordering of program supplies and maintain records of all expenditures, requisitions, and purchase orders.

　　Maintain petty cash system for the program.

　　Assist in development of proposals, community-based programs and funding that support the treatment mission.

　　Develop and maintain systems to track client demographic and statistical information. Generate reports as related to outcome-based service delivery and areas of risk management, including monthly, quarterly and biannual/annual reports to departments and funders.

　　Serve as the Human Rights Coordinator and Privacy Officer; supervise Human Rights Officer and perform related functions

　　Collaborate with facility maintenance projects, renovations, and space reorganization planning.

　　Develop and maintain contracts and relationship with suitable vendors and service contractors to ensure consistent operational functioning of the facility.

　　Assist in the planning and implementation of client, family, community, and employee special events.

　　Qualifications

　　Five years' experience in child/adolescent mental health setting required

　　Two years' supervisory experience required

　　Strong organizational, project management skills, interpersonal and communication skills required

　　Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications.

　　What The Home Can Offer You

　　In addition to the chance to make a lasting impact on the lives of countless youth, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

　　Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days

　　Health and Dental Insurance that is effective immediately upon hire

　　Extensive training to new staff

　　Tuition reimbursement of up to $2,400 per fiscal year

　　403(b) Retirement Plan with employer match

　　Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance

　　And more!

　　Valuing Diversity

　　We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)