Overview

　　This is a remote position.

　　Transform your Career at ECPI University

　　Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum.

　　ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

　　Benefits of Employment

　　ECPI University provides comprehensive benefits, some of which are highlighted below:

　　Tuition scholarship program available to employees and their immediate family members after 90 days of employment

　　Competitive compensation and medical/dental benefit plans

　　401(k) participation with possible employer contributions

　　Responsibilities

　　Work cohesively with the Student Support and Reentry advising teams to facilitate outstanding service to returning students.

　　Detail oriented and responsible of daily packaging updates.

　　Be able to hold professional conversations with students and parents and create solutions for the families.

　　Efficiently and accurately package assigned reentering students.

　　Discuss payment plan options, balances and holds in a timely fashion.

　　Create financial plans for reentering students.

　　Ensure student files are complete and accurate and that their payments have posted on the students accounts.

　　Utilize reports to review students’ progress, analyze urgent matters and work with your director for priorities.

　　Evaluate unusual/mitigating circumstance documentation or information provided by the student; exercise judgment by making adjustments or revisions to costs, contribution, and need or dependency status as exceptions to the prescribed process.

　　Qualifications

　　Education/Experience

　　Bachelor’s degree preferred.

　　3-5 years of related Financial Aid experience.

　　Any equivalent combination of education, experience, and/or training.

　　Skills/Abilities

　　Excellent Customer service, problem-solving approach to work.

　　Effective communication, interpersonal and presentation skills.

　　The ability to multi-task, work independently, and make decisions based on guidelines.

　　Strong basic computer software (MS Office) skills as well as exposure to more concentrated financial aid software (Campus Vue/Campus Nexus preferred)

　　Working Remote/Home Requirements:

　　• Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)

　　• Must adhere to set schedule

　　• Continuous/active communication with managers and co-workers

　　• Must have the following resources at home:

　　• Dedicated office space that can accommodate dual monitors, computer, and VPN device

　　• A hard wired (from the computer to the internet router/modem) High speed internet with:

　　• A minimum of 6 Mbps download speed and 1.5 upload speed

　　• Latency/Ping must be @ 40-45ms or lower

　　• Depending on the availability; Cable, DSL, Fiber are only supported ISP provider services (candidates must provide Internet Service Provider Name and the test results before hire)

　　ECPI University is proud to be an Equal Opportunity Employer.

　　Join our Talent Community! (https://careers-ecpiuniversity.icims.com/jobs/10143/re-entry-financial-assistance-advisor---remote/job?mode=apply&apply=yes&in_iframe=1&hashed=-336114574)

　　Requisition ID2024-10143

　　of Openings5Employment StatusFull Time

　　Posted Date1 day ago(1/24/2024 7:43 PM)

　　Job FamilyOffice/Clerical

　　CompanyECPI University

　　CityRemote

　　CountryUnited States

　　MinUSD $42,000.00/Yr.

　　MaxUSD $52,000.00/Yr.