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Account Manager, Meetings & Events
Account Manager, Meetings & Events-March 2024
Grand Rapids
Mar 27, 2026
About Account Manager, Meetings & Events

  Our Company

  Unbridled puts people first, and it’s embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

  Job Description

  The qualified candidate for Account Manager will have long-term career goals in meeting and event management with the intent of growing their accounts business and managing the project  teams as it pertains to their accounts. They will be equipped with the experience as well as motivated to consult strategically with clients to promote Unbridled services, develop business within the client account and expand Unbridled’s exposure to other new business. They should be extremely self-motivated, driven, committed and a dedicated team player.

  Successful Candidates will have. the following:

  5+ Years meeting or event planning experience to include:

  Hotel contract negotiation

  Menu and décor planning

  Meeting space management

  Budget creation and management

  Vendor management

  Attendee registration

  Rooming list management

  Transportation/manifest management

  On-site operation including staff management

  Add additional criteria that includes creative design, content, production services and video production

  Consult clients on strategic meeting managment

  Industry-related experience applies – hotel, destination management, travel director, production

  Excellent computer skills – Microsoft Office, Word, Excel, PowerPoint, MS Teams, Sharepoint, Outlook, Database Management (Cvent or other industry attendee management software)

  Effective, professional business communication skills, - written, presentation, client contact

  Ability to manage a l team of employees and oversee teams on larger or complex client-specific projects

  Travel savvy - ability to travel 1-2 weeks per month (on average, actual travel varies based on client requirements)

  Preferred, but not required:  

  Industry Affiliations – MPI, PCMA, SITE, others

  International meeting planning or travel experience

  What you would be doing at Unbridled:

  Develop and maintain strategic client relationships

  Ensure health of client accounts

  Develop account standards and processes

  Grow account business and actively participate in renewal

  Ensure quality performance of project teams assigned to specific projects

  Communication with clients at all levels of organizations, written and conversational

  Act as lead planner for several programs per year

  Financial responsibilities:

  Ensure budget accuracy and integrity

  Create program budgets

  Participate in program reconciliation

  ADD – need a comprehensive understanding of client financial objectives year over year

  Develop and maintain and responsible for fiscal forecast for each account assigned 

  Oversee online registration process and website development

  Ensure program resume is created and accurate

  On-site staffing management, maintaining standards of service and image

  Embody our Unbridled brand and culture

  Comprehensive Benefits Package

  Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

  Salary Range: $75,000 - $80,000 + commission 

  Health & Dental Insurance

  FSA & HSA Plan Options

  Vision Insurance

  Company Paid Life, Short-Term & Long-Term Disability Insurance

  401k Plan with Discretionary Company Match

  Employee Loan Program

  Paid Time Off

  Sick Leave

  9 Paid Holidays

  Community Service Leave

  Professional Therapy Benefits

  Cell Phone Allowance

  An Unbridled Community Takes All Kinds

  We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come “Be you” with us.

  Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more. 

   

  Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process.  Any individual requiring accommodation/modification to complete this application should contact us [email protected]. There is no application deadline for this position. 

   

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