Home
/
Comprehensive
/
Operations Manager, AFE Customer Success
Operations Manager, AFE Customer Success-March 2024
Atlanta
Mar 29, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Operations Manager, AFE Customer Success

  Description

  Amazon Freight External Operation’s team is looking for a motivated Supply Chain Manager to lead in the management of daily freight movements for our Small and Medium Business Shippers. Our mission is to provide the best in class operational shipper support the world of freight has experienced. We support our customers with the highest level of professionalism. We are looking for a dynamic leader to delight our customers in our ability to predict and adjust to their transportation needs. This is an exciting opportunity to join a growing team and change the world of freight.

  Key job responsibilities

  • Continual, tactical communication with external customers (Shippers/Receivers, Vendors/Sellers) and internal customers (Sales, Retail, Finance, Product, Fulfillment Centers)

  • Develop performance metrics to assist with driving business results.

  • Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.

  • Scoping business and functional requirements for the Amazon tech teams who create and enhance the software systems and tools we use

  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed

  • Author and present weekly findings and the variances to goals, and present these finding in a review forum.

  • Propose improvements to our optimization software and other tools for ease of use as well as efficacy.

  • Understand the business impact of the trends and make decisions that make sense based on available data.

  • Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

  We are open to hiring candidates to work out of one of the following locations:

  Atlanta, GA, USA | Nashville, TN, USA

  Basic Qualifications

  • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed

  • Experience in Microsoft Office

  Preferred Qualifications

  · A completed Bachelor’s Degree from an accredited university

  · Experience in manufacturing, transportation, customer service, and/or distribution environments

  · Microsoft Office experience with advanced level in Excel (vlookup, pivot tables, macros, etc)

  · Ability to lead teams and work in a fast-paced environment where continuous innovation is desired

  · Demonstrated problem-solving and analytical skills using data to drive decisions in a business environment

  · Demonstrated experience using data to drive root cause elimination and process improvement

  · Ability to manage through conflict with a positive, flexible and professional attitude

  · Demonstrated ability to work in a fast-paced deadline-oriented work environment

  · Knowledge of Lean and Six Sigma methodologies

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Senior Member of Technical Staff
Job Description Cloud Engineering Infrastructure Development - Virtual Machine Control Plane At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team o
Customer Service Associate
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec
Merchandiser Stocker
Job Overview Merchandiser for Greater Moon Township, PA The Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands like 7UP, Snapple, Core, Bai and o
Security Officer
Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workp
Cleaner
Overview Position Summary Details The Cleaner position provides the cleaning and upkeep of an assigned area. Essential Functions Cleans and maintains buildings/facilities. Performs heavy cleaning dut
TSSCI Cyber Network Defense Analyst
Job Description An employer is looking for a TSSCI Cyber Countermeasures Analyst to sit at Fort Meade. This person is going to be responsible for being the subject matter expert of a specific system
Store Associate
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Retail Cashier Part Time
Req ID: 431465 Address: 7791 NW 47th Ave Ocala, FL, 34482 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive
Special Education Teacher - Fortville, IN $45 Hourly
Special Education Teacher –Fortville, IN $45 Hourly Hours: 35 Location:Fortville, IN Start Date: asap $45 Hourly 23/24 school year, 6thgrade Requirements:IN SPED License The Special Education Teacher
School Bus Driver
School Bus Driver Location352 Concord Rd Sudbury, Massachusetts 01776 USPhone NumberCategoriesDriversReq IDJR367 School Bus Driver (Open) First for a reasonFirst Student is the largest school transpo
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved