Operations Manager

　　Job ID

　　152047

　　Posted

　　23-Jan-2024

　　Service line

　　GWS Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Administrative

　　Location(s)

　　Palo Alto - California - United States of America

　　About the role

　　As a CBRE Operations Management Manager, you will be responsible for leading all aspects of a team responsible for planning, managing, and directing business operations for a small to medium sized client or region. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

　　What you’ll do

　　Provide formal supervision to employees. Supervise the training and development of staff. Conduct performance evaluations and mentor. Lead all aspects of the recruiting and hiring of new employees.

　　Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

　　Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.

　　Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.

　　Maintain data integrity across systems used by the team.

　　Partner with regional teams and departments to identify and implement organizational “best practices.”

　　Assist with the development of training programs, business processes, and system training programs.

　　Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.

　　Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

　　Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

　　Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

　　What you’ll need

　　To perform this job proficiently, one should be able to perform each critical duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

　　Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

　　Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

　　Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

　　Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

　　In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

　　Extensive organizational skills with a strong inquisitive mindset.

　　Why CBRE?

　　At CBRE, we admire creativity, innovation, and partnership, and we offer endless opportunities for growth. We are a direct hire company that provides everything from competitive pay, Health, Dental, Vision, Pet Insurance, and 401k Match programs.Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

　　CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The maximum salary for the Operations Manager position is $145,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

　　CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

　　NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

　　CBRE GWS

　　CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

　　Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)