Why Choose Suddath to “Move” your Career to the Next Level?

　　At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

　　What We Offer!

　　A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching

　　Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.

　　Paid Time Off (PTO) and paid company holidays

　　A tuition reimbursement plan where employees are encouraged to continue their education and development

　　For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

　　General position summary:

　　The Domestic Operations Assistant II for the documents team will support and participate in the development and management of the Government Services documents team for all domestic shipments. Monitor and update information on shipments to management and in the Defense Personal Property System (DPS) when required.

　　Essential Duties & Responsibilities:

　　Assist in the development and processes improvement in the daily document team task and workflow

　　Assist in the training of team members to ensure timeliness and accuracy

　　Accurately research letters of warnings due to delayed system updates and provide detailed information to management when required

　　Assist team in daily activities

　　Coordinate and maintain relationships with all service providers to meet requirements from the base

　　Monitor and communicate back information to management regarding service providers timelines on all requirements

　　Provide accurate updates and documentation for our internal systems (Movers Suite and Transflo)

　　Over time required when necessary due to shipment volume

　　Job Skills Required:

　　Excellent verbal and written communication skills

　　Highly customer service oriented

　　Ability to prioritize and re-prioritize as situations and needs change throughout the workday

　　Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

　　Excellent teamwork and interpersonal skills required

　　Strong analytical and problem-solving skills

　　Excellent attention to detail and follow through

　　Ability to develop and maintain positive working relationships with internal and external customers

　　Education/Experience:

　　High school diploma or general education degree (GED); two to three years related experience and/or training; or equivalent combination of education and experience.Certificates/Licenses/Registrations:

　　None requiredTravel :

　　Minimal travel required.Supervisory Responsibilities:

　　No supervisory responsibilities.Other Duties & Responsibilities:

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Language Skills:

　　Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

　　Ability to write routine reports.

　　Ability to speak effectively before groups of customers or employees of organization.

　　Excellent written and verbal communication skills.

　　Reasoning Ability:

　　Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

　　Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

　　Planning/Organization:

　　Ability to prioritize and re-prioritize as situations and needs change throughout the workday

　　Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

　　Working Conditions:

　　Cubicle working environment

　　Noise level in the work environment is usually moderate

　　Physical/Environmental Demands:

　　Activity:

　　Stand - Under 1/3 Time

　　Walk - Under 1/3 Time

　　Sit – Over 2/3 Time

　　Use hands to finger, handle, or feel - Over 2/3 Time

　　Reach with hands and arms – 1/3 to 2/3 Time

　　Climb or balance – None

　　Stoop, kneel, crouch or crawl – Under 1/3 Time

　　Talk or hear – over 1/3 to 2/3 time

　　Taste or smell – None

　　Other - None

　　Physical Activity Level:

　　The employee must occasionally lift and/or move up to 10 pounds.

　　While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.

　　The employee is occasionally required to reach with hands and arms.

　　Manual Dexterity:

　　Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.Special Vision Requirements:

　　Specific vision abilities required by this job include close vision and ability to adjust focus.The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

　　The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.