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Officer, Transfer Agency Analyst - Hybrid
Officer, Transfer Agency Analyst - Hybrid-March 2024
Kuala Lumpur
Mar 31, 2026
About Officer, Transfer Agency Analyst - Hybrid

  Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

  Shape your Career with Citi

  Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

  We’re currently looking for a high caliber professional to join our team as Officer, Transfer Agency Analyst - Hybrid (Internal Job Title: Transaction Capture Analyst 1 - C09 ) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  We have a variety of programs that help employees balance their work and life.

  In this role, you’re expected to:

  Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions

  Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions

  Support team during peak volume periods and other absences and support the on-boarding and training of new employees

  Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations

  Ensure team procedures and audit requirements are updated, completed and maintained across processes

  Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements

  Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs

  Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  As a successful candidate, you’d ideally have the following skills and exposure:

  Minimum 1 years of relevant experience preferred

  Experience in institutions linked to capital markets preferred

  Basic knowledge of accounting preferred

  Efficient and effective with numerical tasks and transactions

  Proven success with working in a team environment

  Ability to work under pressure and manage to deadlines

  Ability to work in a fast-paced environment

  Consistently demonstrates clear and concise written and verbal communication

  Attention to detail and intermediate problem solving skills

  Bachelor’s degree/University degree or equivalent experience

  Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

  Take the next step in your career, apply for this role at Citi today

  https://jobs.citi.com/dei

  Job Family Group:

  Operations - Transaction Services

  Job Family:

  Transaction Capture Services

  Time Type:

  Full time

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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