At the Tom James Company, an Assistant supports our office, sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry.  An Assistant is a valued member of the Tom James sales support team. We currently have a full-time Office Professional/Sales Assistant opening for 40 hours per week in our Richmond, VA office. The starting rate of pay is $20 per hour, plus opportunities for bonus. Benefits include a generous PTO (Paid Time Off) policy and a 401(k) plan.Core Responsibilities

　　The Assistant's responsibilities include day-to-day support of their sales team member which includes tasks such as tracking orders, entering sales leads, delivering customer service, and providing day-to-day support for client visits. The assistant also has the privilege of helping to build the Tom James business.  The job responsibilities of an assistant at Tom James are:

　　Prepares necessary aspects for each day’s client visitsPreps clothing to be deliveredLocates necessary client information (A/R balances, sales sheet)Updates sales materials regarding fabrics/optionsCoordinates and maintains all client orders/filesDelivers client communication such as:Setting up appointmentsCommunicating about ordersScheduling deliveriesSending remindersCommunicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goalsSupports the sales efforts of the sales professionalManages daily calendarOrganizes inventoryProspects new clients using internet and social media applications Enters referrals into CRMSends introductory and promotional messagesCreates call lists/hot listsDelivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)Pursues efficiencies for processes and communication to make the sales process more efficientPicks up and delivers client items as neededMaintains a professional image to interface with corporate clientsOrder EntryBank DepositsAlteration entry, summarizationAnswer phones, emailsOther administrative duties as assignedA successful candidate fits the following criteria:

　　Confident, independent workerStrong communication skills (verbal and written, plus listening skills)Excellent organizational skillsOutstanding time management skillsProfessional customer service skillsSocial media savviness (especially on LinkedIn & Instagram)Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)Possesses basic accounting skills (such as balancing accounts)Enjoys being flexible and multitaskingMotivated to tackle challengesYearns to work in a fast-paced team environmentAbility to bend and lift up to 20 lbs.Two years office-related experiencePowered by JazzHR