Overview:

　　The OB/GYN Patient Scheduler is responsible for supporting the needs of the OB/GYN department, receiving and directing patients/visitors to appropriate locations, phone call encounters, scheduling visits, recording insurance and demographic data.  An OB/GYN Patient Scheduler must exhibit a friendly and helpful affect towards parties within and outside the corporation.  All duties are based on clinical operations needs as directed by the Operations Manager.

　　Responsibilities:

　　Scheduling Responsibilities

　　Schedule appointments, for both clinic and procedures, using protocol established within the OB/GYN departmentConduct "reminder calls" to ensure patients arrive for appointments and are on time.Call patients to reschedule if they no-show for an appointment, particularly if they are high risk.Answer multiple incoming phone calls and open electronic phone encountersRegister basic patient demographics using protocol established within the departmentBack-up surgery schedulerEffectively monitor and manage care teams, ensuring appropriate follow-upChange appointments for patients and communicate with other health professionals about changes to preparation.Work in emergency appointments and resolve scheduling conflictsMedical Records

　　Record Maintenance and Quality Control- - Records shall be maintained in a manner that is accurate, current and secure - Outside documents via transfer of an OB/GYN patient will be scanned and filed in patient's EMR

　　Public Service, Problem Solving and Legal Compliance. Employee will ensure that:Phone calls should be triaged to appropriate parties and/or information gathered in response to requests from patients, insurance companies, other physician offices and the likePatient release forms for incoming and outgoing records (as per legal guidelines ROI) are completedMaintain that patient confidentiality be the utmost importance**[]{style="font-size: 11.0pt; font-fa

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