Overview:

　　Job Title: Network/Systems Administrator

　　Location: Stuttgart, Germany

　　Security Clearance: Active, in-scope US Government issued TS/SCI clearance

　　Requisition Type:Pipeline

　　Due to the nature of the work and contract requirements, US Citizenship is required.

　　Job Responsibilities:

　　Trace Systems is actively recruiting for a cleared Network/Systems Administrator to join our team based in Germany.

　　This critical role provides oversight to all enterprise services within the AOR (Area of Operation) and functions as the single point of contact for all technical and non-technical related issues pertaining to the network. Duties include:

　　Directs and supervises troubleshooting of all network outages and provides risk and crisis management to mitigate effects to ongoing daily operations .

　　Utilizes network monitoring tools to proactively identify and troubleshoot issues before they result in network outages

　　Perform hardware, server, network and software troubleshooting.

　　Provide customer service and remote support

　　Handle Tier 1-3 escalations through ITSM Remedy, Phone, or Email

　　Follow up on outstanding requests and ensure timely resolution

　　Track outages from initial report through resolution

　　Troubleshoot networking issues to include port-security, encryption devices, link outages, link degredations, DNS issues, routers and switches

　　Troubleshoot server issues to include active directory, DHCP, printer servers, and user accounts.

　　Monitor networks to ensure availability and security

　　Maintain integrity of the network, server deployment, and security.

　　Manages the daily requirements of the Command with day-to-day oversight, planning, monitoring, reporting, and direction of all communication assets within the AOR.

　　Assesses communication requirements and provides solutions to subscribers to ensure reliable command, control, communications, and computers (C4) support is provided to US and Coalition forces throughout the AOR.

　　Oversees the management of ASIs (Authorized Service Interruptions) and ensures the correct operational impact is determined in order to brief local Commanders of potential outages in their AOR.

　　Develops processes and procedures to standardize network management operations.

　　Communicates with higher network Commands (DISA, NETCOM, CYBERCOM, ect..) for assistance with higher level network outages.

　　Utilizes a variety of network management tools to monitor and acquire network performance metrics for all circuits. The network management tools are, but are not limited to; Solar Winds Orion, SNMP Management Tool, CA Spectrum Infrastructure Manager, Wireshark, and INMS NeuralStar

　　Travel to austere environments to establish remote communications

　　Travel up to 30%

　　Minimum Qualifications:

　　Minimum three (3) years demonstrated experience as an on-site supervisor for 24x7 daily security operations within a secure Tactical Operations Center (TOC) or Network Operations Center (NOC); proven ability for planning, assessing, reporting, and managing potential network risks and operational status, as well as, escalation and problem resolution status information

　　Demonstrated ability to effectively coordinate information flow from all stakeholders to senior military personnel (O-6 and above) for incident/crisis response and/or mission support.

　　Certifications:

　　Current DOD 8570.01 IAT Level II certification

　　CCNA or higher with at least 3 years of accompanying supporting enterprise networks or equivelent experience

　　-or-

　　MCTS (equivalent or higher) with at least 3 years of accompanying supporting enterprise networks or equivelent experience.

　　Active, in-scope US Government issued TS/SCI clearance

　　Due to the nature of the work and contract requirements, US Citizenship is required.

　　Desired Qualifications:

　　Minimum six (6) years of overall experience in Information Technology

　　experience in engineering network layout installations, and in system support with knowledge of installing, operating, and performing diagnostic testing and repair of fixed and deployable tactical voice and data communication systems

　　experience providing network and IT services such as Network Management (NM), Information Assurance (IA), and LAN/WAN engineering

　　in-depth knowledge of telecommunications facilities, architecture, and circuit connectivity.

　　Desired qualifications: Experience and confidence in direct interactions with Senior Military Leaders

　　Education:

　　A Bachelor’s Degree plus 3 years of recent specialized experience, or: an Associate’s Degree plus 7 years of recent specialized experience, or; a Major Certification plus 7 years of recent specialized experience, or; 11 years of recent specialized experience. Trace Systems

　　Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

　　To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

　　Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.

　　Job ID 2024-5767

　　of Openings 1