The Information Services Department (ISD) provides enterprise IT services, enabling the mission of MIT Lincoln Laboratory, a federally funded research center sponsored by the Department of Defense, focused on developing solutions for national security challenges.

　　Position Description

　　The Network Engineering Manager is responsible for the day-to-day management of the network engineering and cloud operations team. They will lead the development and implementation of all network infrastructure systems within the Network Communications and Data Center sector (NCDC) in ISD. Primary responsibilities include managing the full life-cycle of the Network Infrastructure solutions including requirements gathering, systems design and development, systems integration, QA testing and operational support. These systems and capabilities include WAN, remote-office/SDWAN, Layer-2 and 3 networking, firewalls, application delivery utilizing F5, WiFi, remote connectivity for staff and other network related technologies.

　　The position reports to the NCDC Sector Manager and must work closely with the ISD Cybersecurity team and other Infrastructure and Laboratory Research areas to provide superior network services to the Laboratory.

　　Primary Duties

　　Oversee the activities of Network Engineering, Data Center and Cloud Operations team members

　　Full management responsibilities of the team to include but not limited to new staff hires, and performance evaluations

　　Lead the development and implementation of the network engineering strategy and roadmaps

　　Lead the evaluation of new tools, services or products and changes to existing services and practices

　　Contribute to the sector budget in support of the networking strategy and roadmap

　　Align and translate requirements into effective and efficient practices and solutions

　　Oversee tier III support to laboratory staff in the network engineering resolver group in Service Now

　　Manage the strategy of the enterprise data center space, power and cooling services for both unclassified and collateral workloads

　　Oversee the Network Engineering Teams contribution to projects and activities to ensure on time delivery, adjust plans and schedules as necessary to meet changing business requirements

　　Collaborate with the Departments and research Divisions in support of the development of new workflows to enhance the delivery on network services

　　Ensure the development and maintenance of system documentation (e.g. Requirements, Design/Build, Testing, and SOP) according to department standards

　　Establish and monitor performance metrics and log data for continuous improvement

　　This position is under general supervision of the Network Communications Sector Manager.

　　Occasional off-hour/on-call support is necessary. A certain degree of flexibility of schedule is required as some work (planned/unplanned) must be done outside of major production hours during pre-scheduled maintenance windows.

　　This position does not have direct financial accountability. However technical expertise is required for assisting with product selection and annual product support renewals.

　　This position will maintain frequent contact with internal department and/or Laboratory user community as well as external vendors to maintain communications related to problem resolution, systems upgrades, services and product research.

　　Requirements

　　Bachelor degree (or higher)

　　15+ years’ experience in the information technology field

　　10+ years’ experience specifically in program management in the networking field

　　Network+ Certification equivalent or higher certification

　　Working knowledge of Zero Trust Architectures and implementation strategies

　　Ability to work independently toward delivery of team goals as well as collaborate in team efforts

　　Skill in organizing and managing technical projects

　　Skill in team building and reaching consensus among stakeholders and colleagues

　　Excellent customer service skills

　　Excellent verbal and written communication skills

　　Demonstrate the ability to learn new technologies and disciplines quickly

　　Strong overall network skills (e.g. cloud, network security, routing, switching and TCP/IP protocol)

　　Strong critical thinking skills and strategies for problem resolution

　　Ability to obtain and maintain a government (DoD) security clearance required

　　Preferred

　　Bachelor of Computer Science or relevant technical field of study (or higher)

　　Experience with DoD Networks

　　Experience with NIST 800-171r2

　　ITIL v4 Foundations experience and/or certification

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　　At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include:

　　Comprehensive health, dental, and vision plans

　　MIT-funded pension

　　Matching 401K

　　Paid leave (including vacation, sick, parental, military, etc.)

　　Tuition reimbursement and continuing education programs

　　Mentorship programs

　　A range of work-life balance options

　　... and much more!

　　Please visit our Benefits page (https://hr.mit.edu/benefits) for more information. As an employee of MIT, you can also take advantage of other voluntary benefits, discounts and perks (https://hr.mit.edu/benefits/additional) .

　　Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.

　　MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

　　Requisition ID: [[id]]