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National Accounts Manager
National Accounts Manager-March 2024
Kalamazoo
Mar 31, 2026
About National Accounts Manager

  At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.If this sounds like something you would like to be a part of, we'd love to hear from you.A World of Difference. Made Possible.National Account ManagerThis is a virtual position that can be located in the Midwest United States.We have an exciting opportunity to join our Sales team at Graphic Packaging as a National Account Manager.At Graphic Packaging International (GPI) our employees are the cornerstone of our success. We place great emphasis on exceeding customer expectations, delivering results, community involvement and environmental sustainability. The right candidate should value corporate citizenship as well as focusing on extending gold level customer service to their internal and external clients.MissionManage and continuously improve GPI's overall business relationship with our customers.Successfully lead the achievement of GPI's objectives and the customer's objectives. Provide formal leadership to the sales account team. Interface with all management levels in GPI and customer.Position Responsibilities include but are not limited to the following.Achieve all GPI objectives including sales plan, working capital, profit improvement, personnel development, quality improvement and customer serviceAchieve all customer objectives including cost reduction, innovation, quality improvement and customer serviceManage the objective setting and performance appraisal process for any account team membersLead the career development process for any account team membersLead the Key Account Management (KAM) team, if applicableManage all aspects of existing contracts including price changesLead new contract negotiationsGenerate, develop and track new business opportunitiesLead regular business reviews with the customer and GPI senior leadershipLead pricing strategy process for all items including bidsLead annual account sales planning processDevelop account sales reports for internal and customer useLead new business commercialization processSupervise the qualification of new packages or package revisions for customerProactively lead the innovation process with the customerStay current with new capabilities inside and outside of GPISeek innovative packaging solutionsBe the first contact for customer Purchasing and Packaging requestsSupport achievement of quality objectivesAct as a single GPI voice to the customer for all subjects especially quality and serviceProvide technical assistance in resolving quality issuesGenerate cost reduction ideas to support internal profit improvement or customer objectivesContinuously develop relationships with various customer functional groupsPosition RequirementsExcellent oral/written communication skillsExcellent presentation skillsSuccessfully manage between complex organizationsAbility to persuade, negotiate and sellAct

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