Reference #: 5001012157206Milieu Counselor InternNorth Providence Rd, Media, Pennsylvania 19063
POSITION SUMMARY: This role will coordinate resident care with the on-site Care Managers to effectively encourage residents to adhere to their daily schedules and care plan responsibilities. The Milieu Counselor is a strong role model for the residents of Clark's Manor, and demonstrates the ability to develop positive relationships with each resident.DUTIES AND RESPONSIBILITIES:Supports resident's growth in independence through community integration and relationship building through individual care plan intervention and execution with tasks including but not limited to skill building, activity scheduling, basic life skillsEngages residents in a therapeutic and meaningful manner that is not overtly clinical, by face-to face conversations and shared activities respecting the concept of home as safe haven, and always treating residents with the utmost dignity and respectSeeks to find and understand the drivers and motivators of the resident's behavior, along with the interdisciplinary care team, in order to foster community integration, relationship building, and increased independenceEngages with residents to creatively motivate them with tasks including but not limited to vocational training, continuing education, volunteering, art and fitness activitiesNurtures residents and provides counseling through the process of recovery using evidence-based practices; engages with residents through conversation and shared activitiesCompletes all appropriate documentation set forth by management and applicable accreditation and licensing entities including progress and shift notes, monthly summaries, and medication administration recording and resident behavioral/psychiatric assessmentsDocuments and administers (if indicated) medications to residents as directed by the ordering provider following successful completion of Department of Human Services (DHS) - approved medication administration training and certificationInterfaces with families of residents and other involved parties in a friendly, engaging and supportive manner thereby promoting collaboration and clearly recognizing the family as an integral part of the resident's care teamAssists residents with planning, scheduling, and the facilitation of resident house meetingsSupports Care Managers with the following:Communicates with resident's medical providers, psychiatrist, and pharmacist; transfers verbal and written orders into the medical administration record; assists with coordinating care as necessaryCommunicates with the appropriate ancillary service providers such as clinical therapy, speech therapy, physical therapy, and occupational therapy based on care plan and physician's orders; assists with coordinating care as necessaryNavigates the external provider community and community-at-large effectively for therapeutic, vocational, and recreational supports for the resident thereby promoting community integration and relationship buildingAssists and trains residents in all aspects of self-care in order to ensure the maximal level of independence for that resident, including but not limited to all aspects of personal hygiene, shopping, cooking, meal serving, budgeting, laundry and housekeepingEnsures a safe and clean living environment for residents through adherence to activities of daily living outlined in resident's care planAssists residents with transportation planning to and from day programs, appointments, recreational and work activitiesIntervenes in crisis situations using methodology trained in safe crisis management and in adherence with resident care planAddresses resident and house matters requiring immediate attention; acts with a sense of urgencyEncourages residents in the constructive use of leisure time by engaging the resident in activities based on the resident's care planPerforms daily maintenance, cleaning and ki chen duties such as assists in preparing bedrooms for new residents, cleaning and maintaining the kitchen and dining areas, daily upkeep and cleaning of common and office areas, assist with serving resident meals as neededAttends appropriate in-service and scheduled staff meetings as directed by supervisorParticipates as a member of the interdisciplinary care team by providing verbal and written daily reports of assigned residents; observes and makes written entries in the shift reports, log books and progress notes as directedConducts fire drills and building inspections based on 55 Pa. Code Ch. 2600 personal care home standards and provides the appropriate documentation for sameRemains on duty until relieved, adhering to standards, procedures and schedules established by managementPerforms cardiopulmonary resuscitation (CPR), safe crisis intervention and medication administration using agency-trained protocols; maintains current certification/recertification of CPR, first aid, and medication administration certificationProvides feedback to the supervisor regarding any issues affecting site operations and resident care and programming including advising supervisory personnel of situations requiring follow-up or specific attention, including any situation that could jeopardize or compromise the safety of any resident or staffPerform other duties as assignedIMMEDIATE SUPERVISOR: Director of Operations -- Clark's ManorDIRECT REPORTS: NoneCONTACTS: Elwyn personnel, Elwyn clientele, funding and regulatory agency personnel, families, outside health care providers, community and volunteer organizations, social security personnel, DHS personnel and other outside behavioral health/mental health providersEDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:Bachelor's degree in human service field, including either social work, sociology, psychology, gerontology, counseling, education or a related field; Master's degree in social work, psychology, rehabilitation, activity therapies, counseling, education or related field, preferredTwo (2) years of behavioral health direct care experience, with Bachelor's degree; one (1) year of behavioral health direct care experience for Master's degree candidateDemonstrated ability to transfer verbal and written provider orders into resident recordsDemonstrated ability to be proactive in anticipating work needs with minimal to moderate supervisory directive, including the ability to perform duties independently with little or no need for direct supervisionAbility to adapt, multitask and prioritize in a fast-paced environment with a flexible team player mentalityGood organizational skillsNatural curiosity and humanistic approach to careDemonstrated ability to be creative in motivating residents towards achieving their goalsDemonstrated ability to work effectively as part of a teamMust be able to perform CPR, safe crisis intervention and medication administration using agency-trained protocolsMust possess excellent customer interaction, collaboration, presentation, and written and verbal communication skillsDemonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPointKnowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferredMust have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving recordPHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist.See Physical Demands Checklist below which represents the general physical dem