Meter Technical Specialist

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　　Date: Jan 22, 2024

　　Location: PHOENIX, AZ, US, 85021

　　Company: APS

　　Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

　　Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

　　Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

　　Summary

　　The Meter Technical Specialist will lead, plan and oversee the testing, installation and maintenance of large billing meters and equipment for generation, transmission, and distribution systems. Solve complex metering problems involving meter theory, vector analysis and RF communications. Coordinate work activities with other departments, other utilities or outside companies. Some state-wide travel may be required for this position.

　　Minimum Requirements

　　High school diploma/GED and five (5) years experience in a technical metering position, Customer Service Planning position, or equivalent expertise.

　　Preferred knowledge, skills or qualifications: Possess and demonstrate a high level of competence in leadership, decision making and planning/organizational skills. Proficiency in computer skills, electronic theory, scientific math, circuit analysis, ESRM and NEC. Thorough knowledge of company safety rules and practices, and of the labor agreement.

　　Major Accountabilities

　　1) Responsible for the development, coordination and implementation of weekly and daily work plans and schedules on a real-time basis for Meter Operations. Monitors crew shifts, work orders/assignments and actual work while mobile workforce management crews are in the field and adjusts schedules and assignments as needed.

　　2) Acts as a single point of contact for work load management and oversight with to oversee and drive problem resolutions to help ensure schedule adherence and execution.

　　3) Work directly with customer service, contractors and customers for coordination of work order process on new installations, upgrades, conversions and electrical service relocations.

　　4) Develop and present resolution recommendations for system design/application problems, propose new equipment evaluations, system performance measurements, and routine maintenance procedures.

　　5) Provide technical leadership in the direction and training of Polyphase Meterman in handling of more complex job and equipment.

　　6) Maintain and update the Electric Service Requirements Manual and provide training accordingly. Approve drawings on service Entrance Sections.

　　7) Maintain a high level of safety for Meter Operations personnel.

　　8) Evaluates policies, processes and procedures and develop and initiate actions to improve or make corrections as needed.

　　Export Compliance / EEO Statement

　　This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

　　Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

　　For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

　　Arizona Public Service is a smoke free workplace.

　　CIP Requirement:

　　This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access.

　　Flex Role:

　　This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from:

　　APS office based: The employee prefers to work most of the time from an APS facility.

　　Home based: The employee prefers to work most of the time from his/her home.

　　*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

　　*The candidate selected for this role must reside in the Phoenix area due to the frequency in which shop and/or field visits are expected. Shop and/or field visits may vary from once a week to three times a week, depending on the time of year and projects/body of work that is in progress. When not working out in the shop or out in the field, candidate has flexibility to work the remainder of the time from home or in the office (as outlined in the statement above).