You could be our members' best ally! Air Academy Credit Union (AACU)is seeking an experienced Member Solutions (Collections) Tech to help ourmembers get back on track. Our Member Solutions Techs have excellentcommunication skills, positive attitudes and are exceptional problem solvers.Recognized as a Gazette Best Workplace since 2017, we're committed toimproving the lives of our members and communities by doing what is right,not what is easy. We want to exceed the expectations of anyone who comes ourway by providing custom, caring financial solutions. With assets over $900million and over 45,000 members, we walk alongside members on theirfinancial journey, whether that's getting back on their feet or moving onto a new chapter. Their goals are our goals and building stronger communitiesis what we do. Each year, AACU gives time, money, and resources tonumerous community organizations, projects, and programs.

　　Summary

　　The purpose of this position is to support the Member SolutionsManager/Department in all aspects of the collection activity.

　　Job Responsibilities

　　Contacts members with delinquent accounts by telephone and mail to encourageprompt repayment of delinquent loans and/or negative shares.Uses the telephone as the primary means of contact, using letters,e-mail, and other collection methods as a secondary method.Consults with Senior Member Solutions Tech (Senior) and Member SolutionsManager on loans that need to be charged off; assigned to attorney and/orcollection agency; or repossessed.Works with Senior Member Solutions Tech (Senior) on bankruptcy accounts.This includes working with Senior and the attorney and or trustee regardingthe member's intent to repay or reaffirm, preparing reaffirmationagreements, processing proof of claims, updating information in collectioncomments. Sends all paperwork and correspondence to the bankruptcy courts andattorney after being reviewed by Senior or Member Solutions Manager.Job Requirements

　　High school diploma or equivalent.Excellent communication and organizational skills.Strong attention to detail.One-year collections experience preferred.Ability to work in a high volume, fast-paced environment.Manage daily work and meet deadlines.Forty-hour work week:Regular schedule Monday-Friday 8:00am-5:00pmOne evening per week 10:00am-7:00pmOne Saturday per month 8:00am-noonWe love our family-like culture here at AACU. Our full-time employees enjoy agreat benefits package, including paid sick and vacation days,comprehensive medical, dental, and vision plans, along with anoutstanding 401K plan. Full-time employees are also eligible for our tuitionreimbursement program after 90 days of employment and we'll assist you withyour professional goals. Join our team and be a part of a company whosemembers' and employees' dreams are our passion.

　　AACU is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, creed,religion, sex, sexual orientation, gender identity, genderexpression, marital status, familial status, ancestry, nationalorigin, disability, status as a protected veteran or any other statusprotected by local, state, or federal law. We perform pre-employment drugtesting, consumer credit history checks and criminal background checks.