We are currently in search of an individual with exceptional customer service skills and a solid six months (or more!) of experience within the financial industry, encompassing both teller and new accounts responsibilities. As a Member Service Representative II, your role will be instrumental in assisting our valued members with a diverse range of financial services.

　　What your day will look like:

　　Utilize your knowledge of credit union products and services to provide expert assistance to members, ensuring inquiries and transactions are handled with precision and courtesyHandle various transactions and providing expert guidance to our membersBecome the go-to expert on teller transaction codes and check cashingManage accounts with the utmost attention to detailTake charge of issuing, reissuing, or hot carding ATM cards/Visa Debit cardsAssist members with any issues related to unauthorized use of ATM/Visa debit cardsBalance daily transactions and cash totals with accuracy, efficiency, and timelinessShowcase effective oral and written communication with all credit union employees Attend monthly staff meetings and actively participating in assigned training sessionsHandle incoming mail, night deposit mail, western union, and bank-to-bank wires with precision

　　Branch Hours

　　Monday - Friday: 9:00am - 5:30pm

　　The pay range:

　　$20.05 - $25.79. 

　　An applicant with six months of financial institution experience (to include new accounts) can expect to start at $20.05 per hour

　　The benefits:

　　We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.

　　Work-Life BalanceGenerous PTO (Paid Time Off)11 Paid holidaysPaid Bereavement LeavePaid Jury Duty leaveTraining and advancement opportunities401k with match up to 6%Mortgage discountsNo interest employee loans for work wearPaid volunteering at ACU sponsored eventsBonus opportunitiesCompany paid long term disability and life insuranceFull Medical, Vision and Dental benefitsAnnual employee event for all staff and their familiesEmployee Assistant Program (EAP)Free ChecksFree wire transfersAND MORE!

　　QualificationsWhat you will bring:

　　Education:

　　High school diploma or equivalentExperience:

　　Six months to one year of experience working in a financial institution or related field

　　If you are ready to embark on a journey towards professional growth and engagement in a supportive environment, we encourage you to apply for this exceptional opportunity. Join