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Field Service Technician
Field Service Technician-September 2024
Dumas
Sep 15, 2026
About Field Service Technician

  Field Service Technician - ( 23003526 )

  Description

  This Position Follows a Union Bidding Process

  About the Role:

  Windstream’s team of Field Service Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, enterprise and carrier partners across the United States. Our team of Field Service Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Field Service Technicians create meaningful connections with customers that create long-term relationships.

  What You’ll Do:

  Install and repair business communications services including telephone, internet, and video.

  Train and work with tools and test equipment to provide service of multiple different technologies and network designs.

  Recommend products and services that resolve their communications needs.

  Work in both buried and aerial plant requiring pole climbing and ladder skills.

  Safely operate and maintain clean and organized company service vehicle.

  Work in both inside and outside environments.

  Complete necessary safety training and follow safety standards and regulations.

  You will report to the Manager of Local Operation.

  Do You Have?

  Basic technology and math skills

  Valid driver’s license and safe driving record

  Ability to distinguish colors in use of color-coded cable

  Ability to use equipment with maximum load capacity of 275lbs

  Ability to lift up to 50lbs, capable of working aloft

  Ability to successfully complete required safety training

  Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours

  Ability to respond to after hour callouts

  Even Better:

  Customer service or sale experience.

  Certifications or training directly related to the position.

  Two-year technical degree in computers or electronics, or the equivalent in work experience.

  Our Benefits:

  Medical, Dental, Vision Insurance Plans

  Identify Theft, Legal, Auto & Home and Pet Insurance

  401K Plan

  Health & Flexible Savings Account

  Life and AD&D, Spousal Life, Child Life Insurance Plans

  Educational Assistance Plan

  https://windstreambenefits.com/

  Windstream CIB Statement:

  Connecting people in a world of infinite possibilities. Windstream cultivates a workplace culture where innovation and belonging are the cornerstones of our success. We are dedicated to empowering every member of our team to contribute their unique talents and perspectives, fostering an environment where creativity and innovation flourish. Together, we strive to build a more welcoming and connected future, both within our organization and in the broader community we serve.

  Our Employee Resource Groups:

  WinVets – Veteran Employee Resource Group

  WOW – Women Employee Resource Group

  WINPRIDE – LGBTQ Employee Resource Group

  WBPN – Black Professional Resource Group

  WARG – Ability Resource Group

  LaFamilia –Hispanic Resource Group

  About Us:

  Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

  IND123

  Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

  Qualifications

  Minimum Requirements:

  High School Diploma or Equivalent

  Valid Driver's License

  This is a safety sensitive position.

  Primary Location : US-Texas-Dumas

  Work Locations :

  Dumas TX 401 W 1st St

  401 W 1st St

  Dumas 790292408

  Job Category : Bargaining

  EEO Statement: : Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

  Req ID: 23003526

  Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.

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