Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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Job Summary

The Event Manager is responsible for all elements of the end to end management of an event, including sourcing, group air, logistics, financial management and delivery.

He/She will manage the process from Meeting Qualification call and initial venue proposal to post project financial reconciliation, respecting customer and American Express Meeting Events standards, procedures and policies.

Responsabilities

End to End National and/ or International project management

Negotiation (Financial, Contractual etc)with suppliers

Communication with meeting owners

Exhibit leadership skills when managing project team

Operational management of the event database (planning, registration)

Accurate and timely data management

Logistical coordination of the event

Maximising of revenue per event and understanding of overall contribution to revenue and PL

Budget reconciliation per event

Sound Company product knowledge and ability to cross sell products where possible

Analytical Reasoning – using analysis of today’s meeting data for future event delivery

Onsite assistance (if required, not mandatory)

Financial and Data Reporting per event, per client

Additional duties as requested

Qualifications, skills and knowledge

• Fluent Business English

• Additional languages are a benefit to the role

• Customer care excellence

• Proficiency in Word, Excel and PowerPoint

• Proficiency in “Mail Merge” capability in Word and “Pivot tables” in Excel

• Proficiency in Access is a benefit to the role

• Proficiency in Cvent and/or Lanyon (Starcite) – data entry, eRFP, reporting, budget

• GDS: Group and individual reservations (depending on market: Amadeus, Sabre, Galileo)

• Minimum of 1-3 years experience in event management

• Flexibility and Ability to adapt

• Able to work well in a Team

• Used to working under pressure

• High level of attention to detail

EVENT

On site assistance (if required)

Ensure approval is received for any extra service required on site

Negotiate cancellations/no shows to minimize costs

POST EVENT

Re-negotiate cancellations/no shows to minimize costs

Refund unused flights where possible

Prepare specific report per event (transparency, compliance, expenses, savings…)

Prepare actual Attendee status

Prepare actual budget with final cost reconciliation

Prepare final invoice for client or individuals

Location

Brussels, Belgium

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

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