Description
A client working with Robert Half in the Healthcare, Hospitals, Social Assistance industry is seeking a charismatic and detail-oriented Medical Receptionist. As the director of first impressions, you will be providing customer service both over the phone and in-person in this Medical Receptionist role. For this Medical Receptionist position, we're seeking a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. This short-term contract / temporary employment opportunity is based in the West Haven, Connecticut area.
What you get to do every day
Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage
Responsible for insurance verifications with health insurance organizations
Acting as a liaison with patients and providers in a compassionate and kind manner
Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures
Maintaining various files and providing general office duties, e.g. scanning, faxing, data entry, etc.
Maintaining phone calls within minimum rings and responding to inquiries in a detail-oriented and effective manner
Providing aid in the management of patient medical records
Providing administrative assistance to patients
Receiving patients and visitors, in person or on the telephone; answering or referring inquiries
Requirements - Prior experience with multi-line phone systems preferred
1 or more years of experience handling multi-line phone systems
Candidates should have experience with insurance billing and an electronic medical record system, as well as social media platformsGeneral grasp of medical terminology
Contacting Patients experience
Patient Calls experience highly desired
Proven knowledge of Patient Check-in
Expertise in Emergency Medical Treatment and Labor Act
Strong familiarity with Epic EMR
Solid understanding of Basic Medical Terminology
1+ year of experience as a Medical Receptionist
High School Diploma required, A.S. Degree in healthcare/related field preferred
Ability to multitask, collaborate and communicate well with individuals of all backgrounds in a fast-paced environment
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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