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Medical Customer Service
Medical Customer Service-March 2024
Weston
Mar 30, 2026
About Medical Customer Service

  Description:

  The Senior Representative will be a highly proficient and quality-focused producer of Pre-Operative Plans, they will be focused on their individual production efforts to meet team and department production targets.

  Enter segmentation request data into data base.

  Review CT Scans for conformity to required protocol.

  Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models.

  Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty.

  Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning.

  Upload completed Pre-plans to field based personnel.

  Document all activities according to prescribed methods and procedures.

  Follow work instructions exactly to deliver consistent output

  Additional Skills & Qualifications:

  ONSITE* Minimum of a High School Diploma or equivalent is required, a bachelor’s degree or equivalent is preferred.

  • Minimum of 2 years’ work experience required.

  • Computer skills: Proficiency in Microsoft office suite is required, candidates with experience in Salesforce or Materialize MIMICS are preferred. Working knowledge of Adobe Photoshop is considered a plus. Preferred (any of the following): •Certification or related experience in Radiology (CT, X-Ray, MRI)

  •Demonstrated efficient work methods and an ability to handle multiple tasks in a fast-paced environment

  Diversity, Equity & Inclusion

  At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  Hiring diverse talent

  Maintaining an inclusive environment through persistent self-reflection

  Building a culture of care, engagement, and recognition with clear outcomes

  Ensuring growth opportunities for our people

  Actalent is an equal opportunity employer.

  About Actalent

  Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.

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