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Medical Assistant / Patient Service Coordinator | Oncology - West Mifflin
Medical Assistant / Patient Service Coordinator | Oncology - West Mifflin-March 2024
West Mifflin
Mar 12, 2026
About Medical Assistant / Patient Service Coordinator | Oncology - West Mifflin

  Are you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits, learning opportunities, and a career ladder, we invite you to explore this opportunity!

  UPMC Hillman Cancer Center is seeking a full-time Medical Assistant/ Patient Service Coordinator to support our medical oncology office located in West Mifflin, PA. This will be a Monday through Friday daylight position, rotating between 7:30 and 8 am start times. No holidays or weekends are required!

  Applicants will be placed in the appropriate job title and salary based on their individual experience and education.

  The Medical Assistant will be responsible for assisting physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. Daily tasks will include taking vital signs, registering patients, scheduling testing, exams, and treatments, as well as stocking supplies, and cleaning exam rooms.

  The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function like a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned.

  We don't just take care of patients — we take care of our team, too. Check out our blog (https://mycareer.upmc.com/10benefits/) , highlighting some of the benefits you'll receive as a UPMC employee!

  Responsibilities:

  Completes vital signs, specimen testing and EKGs as needed.

  Organizes daily schedule of patients, greets patients and assigns rooms.

  Orders supplies for the unit as necessary.

  Maintains competency requirements.

  Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.

  Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.

  Participate in interdisciplinary activities such as staff meetings and other committees as assigned.

  Other Duties as Assigned.

  Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.

  Anticipates and responds to customer needs.

  Respond appropriately to crisis as a team member.

  Participates in interdisciplinary activities such as staff meetings and other committees as assigned.

  Assists in the registration of patients to include verification and confirmation of health insurance coverage.

  Immediately report any situation that may impact the safety of patients, visitors and staff.

  Provides front desk coverage as assigned.

  Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.

  Account for all customers in the clinic.

  Provides lobby/waiting room coordination and supervision.

  Serve as liaison between customers and clinic staff.

  Collects 100% of copays daily and correctly balances at the end of each day.

  Coordinates scheduling to include testing.

  Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technicians.

  UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

  Applicants will be placed in the appropriate job title & salary based on their experience and education.

  Medical Assistant:

  High school diploma or equivalent is required.

  Patient care experience preferred.

  Salaries range from $16.74 - $18.80 - $25.57 hourly

  Medical Assistant, Senior:

  High school diploma or equivalent is required.

  Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

  OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

  OR at least 1 year of patient care experience.

  Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.

  Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

  Salaries range from $16.84 - $19.57 - $25.72 hourly

  Medical Assistant, Expert:

  Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

  OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience

  OR at least 2 years of patient care experience.

  Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.

  Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.

  Salaries range from $16.94 - $20.32 - $25.87 hourly

  Patient Service Coordinator:

  High School graduate or equivalent required.

  Minimum of three years of direct patient care and or phlebotomy experience.

  Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

  Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.

  Possesses excellent organizational skills.

  Salaries range from $16.94 - $20.32 - $25.87 hourly

  Licensure, Certifications, and Clearances:

  Medical Assistant or Phlebotomy licensure preferred

  CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  Act 34

  UPMC is an Equal Opportunity Employer/Disability/Veteran

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