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MDMIA_Patient Account Rep_MOC1122
MDMIA_Patient Account Rep_MOC1122-March 2024
West Des Moines
Mar 29, 2026
About MDMIA_Patient Account Rep_MOC1122

Employment Type:

Full time

Shift:

Description:

ESSENTIAL FUNCTIONS:

· Responsible for reviewing accounts for correct third party billing as assigned.

· Contacts insurance carriers, patients, and clinics to resolve claim issues.

· Updates patient registration and insurance as needed to correctly file claims.

· Participates in recognizing denial trends and provides feedback to manager

· Maintains claim and online notes

· Responsible for keeping current with federal and state compliance and insurance industry regulations.

· Maintains knowledge of confidentiality laws.

· Maintains knowledge of third party liability laws.

· Promotes the Spirit of Mercy at all times.

MARGINAL FUNCTIONS:

· Participates in staff development activities and orientation as requested.

· Responsible for following equipment maintenance protocol, identifying problems, and coordinating appropriate repairs.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· High school diploma or GED required

· One-year experience in accounts receivable, collection, health insurance, medical office, and customer service required.

· One-year experience working on personal computers and or mainframe terminal and office calculators required.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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