Overview

　　Master Plumber

　　Reports To: General Manager

　　Status: Full-time, Regular position

　　Category: Plumbing

　　Location Name: Roland J Down

　　Location Address: 13 Airport Rd., Scotia, NY 12302

　　Join the team of experts and realize your true potential!

　　Why You Should Join the Service Experts Team?

　　Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

　　Position Summary:

　　Under minimal supervision, performs diagnostic, service, and installation of plumbing in residential and light-commercial environments. Holds master plumbing and/or gas license as required by governmental regulations. Ensures that work is performed in accordance with relevant codes. Assembles, installs, or repairs pipes, fittings, or fixtures of heating, water, or drainage systems in accordance to specifications and plumbing codes. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

　　Responsibilities

　　Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions.Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication.Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openingsInstalls pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools.Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machinesInstalls underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbingReviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaksDirects helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or componentsEnsures company property, vehicles, and tools are being used, maintained and properly accounted forMaintains current plumbing and/or gas license in accordance with governmental regulationsFollowing standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as neededRepresents the company professionally, honestly, and ethically in all business matters and activitiesPerforms similar/other duties as needed or assignedQualifications

　　High School diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environmentsSeven years' experience in plumbing repair, maintenance, and installation in addition to on-the-job trainingPlumbing and/or gas license as required by local, state, provincial, or national governmental regulations - Albany/Schenectady and Amsterdam NYEPA and safety certifications requiredCurrent knowledge of and continuing education in national, state, and local plumbing code regulationsProficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projectsKnowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes the machine and tools design, uses, repairs, and maintenance.Working proficiency in basic mathematics and metric and standard measurementsProficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipmentEffective communication skills to communicate with customer and resolve customer issues, complaints, or concernsEffective and efficient time-management and organizational skillsFamiliar with the HVAC industry is preferredMust be willing to train new plumbers in technical skills and company proceduresValid driver's license with acceptable driving recordAvailable to work flexible hours and on-call shifts as needed

　　What Do We Offer You as a Service Experts Employee?

　　Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

　　Competitive Pay, including incentive opportunities for many positionsPaid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs401(k) Retirement Savings Plan with company matching contributionsLife Insurance, for you and options you can elect for your familyShort-term and Long-term disability insurance options, that protects you and your family if you are unable to workSupplemental benefit programs such as: Legal advice, pet insurance, health advocacy programsWorld Class Training opportunities through our Experts UniversityCareer Development opportunitiesAnnual Compensation Range: Minimum $50, 566, Maximum $63,208

　　Minimum Salary: 50566.00Maximum Salary: 63208.00Salary Unit: Yearly