• Generation of revenue in his/her State.
• Ensuring timely payment collection from customers.
• Increase Operating Profit for his/her State to deliver Service performance.
• Safety and Compliance
• Responsible for overall management of the State Operations and Call Center(s)
• Deliver on all State target deliverables including Revenue and Collection Targets
• Responsible for Material Management and interaction with the HO and Coimbatore factory
• In charge of all Repair Center and repair activities in the state
• Call management including Daily Management (DM) rigor at the Call Centers / State
• Call performance & MIS management to customers
• State level customer interactions including escalations from the regional offices
• Performance management of the team
• Hiring for additional resources or backfilling for attrition
• PO renewal & Hanging Hardware (HH) tender handling
• Deliver on Value Added Services (VAS) targets
• Final approval for TA & DA for Service Engineers.
• Regular visits to customer for discussion on service performance and pending payments and
POs.
Total Experience in years: +5 Yrs
Graduation/ Degree: Degree in Electronics or Mechanical Engineering.
• People management experience
• Customer handling skills
• Domain knowledge is preferable
• Good interpersonal skills
• Languages spoken – Hindi, English and local
Background and Skills:
• Excellent verbal and written communication skills
• Team building
• Administrative skills
• Time management skills
• Better understanding of external and internal customer requirements and identify and act
accordingly on priority
• Technical knowledge of all products
It is the global leader of integrated technology solutions in the retail petroleum industry. From our reliable
fuel dispensers to intuitive point of sale to revolutionary operation management systems and convenience
store equipment, Gilbarco Veeder-Root delivers total integrated solutions from the forecourt to the
convenience store. Gilbarco has the proven expertise that our customers around the world have come to
depend on.
Gilbarco is headquartered in Greensboro, North Carolina (USA) and employs approximately 4,000+ people
around the world and has annual sales of more than US$800+ million with sales, manufacturing, research,
development, and service locations in north and south America, Europe, Asia, the pacific rim and Australia.
Veeder-Root is headquartered in Simsbury, Connecticut (USA) and employs approximately 1000+ people
around the world.
The combined business has revenue of more than $1.6billion.
Vontier is a global industrial technology company focused on smarter transportation and mobility. Our
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We are a global company focused on transportation and mobility. Our portfolio includes industry-leading
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We are building a team of innovative leaders focused on the transportation evolution. Ready to advance
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The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail [email protected] to request accommodation.