Manager – Risk Management

　　Buffalo, NY (http://maps.google.com/maps?q=100+E+Tupper+St+Buffalo+NY+USA+14203)

　　Description

　　Manager – Risk Management

　　In this role, you'll be the guardian of our community, ensuring a nurturing, safe, and secure atmosphere for everyone at City Mission – from our clients and staff to our volunteers and guests. Your mission is to craft and put into action powerful security strategies and protocols that shield our organization from threats, theft, vandalism, and any other risks that might arise. It's about more than just security; it's about creating a sanctuary where everyone feels protected and valued. You'll be at the forefront of maintaining peace and safety, embodying the spirit of care and vigilance that underpins our work. Join us in making City Mission not just a place of refuge, but a beacon of hope and security for all.

　　Imagine being the guardian angel of Buffalo City Mission, ensuring the safety and well-being of everyone under its roof.That's what this role is all about – creating a warm, secure environment for clients, staff, volunteers, and guests alike. Think of it as building a shield of protection against any harm.

　　Being a Security Officer at the Mission is more than just a job. It's about:

　　Making a real difference in people's lives by keeping them safe and secure.

　　Building a strong, supportive community where everyone feels valued and protected.

　　Being a vital part of the Mission's success, ensuring its smooth operation and positive impact.

　　ESSENTIAL FUNCTIONS AND TASKS

　　A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description.The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of the Buffalo City Mission.

　　Represent the organization to all clients, volunteers, and co-workers in a friendly, Christ-like manner that serves as an example of Christian behavior.

　　Enforce all safety and security policies and procedures

　　Monitor camera activities to ensure security and safety expectations are being met; adjusting, as needed.

　　Review all Incident Reports and provide monthly review reports to the Director of Operations.

　　Consult the Director of Operations for situations not covered in the Crisis Response and Critical Incident Reporting policies.

　　Assist in disturbances, check for weapons if indicated, and escort clients out of the building according to the Crisis Response policy and procedure.

　　Assist and execute random dorm/room searches to align with policies and procedures according to scheduled parameters

　　Coordinate, conduct, and log routine fire drills for facilities.

　　Oversee shifts and schedules of outsourced safety guards and work together to satisfy post orders.

　　Assist in the process to ensure that confiscated items, valuables, and assets of the organization are secured, inventoried, and accounted for (i.e. locks, cameras, weapons, etc.)

　　Ensure all safety risk issues are reported to the Director of Operations and documented and logged properly. This is to include crisis response, best practice industry safety, fire prevention and suppression systems, physical and facility safety (risk management and litigation prevention, slippery floors, etc.

　　Assist the Director of Operations in writing security and safety policies and procedures.

　　Train BCM staff in various security and safety procedures

　　All other duties and responsibilities as needed by BCM.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

　　Requirements

　　QUALIFICATIONS

　　Education and Experience:

　　High School Diploma or High School Equivalency Diploma. Associate degree or higher in a related field preferred.

　　Minimum of 3 years’ experience and training working in a related field

　　Training in De-escalation and Crisis Response preferred

　　Valid NYS Security license

　　Prior Military / First responder experience is highly preferred

　　Other Qualifications:

　　In the midst of a mature walk with Jesus Christ and able to articulate belief.Ability to take charge and follow directions with minimal oversight

　　Ability to be proactive and have strong problem-solving skills.

　　Ability to understand and consider the “big-picture”, for all situations.

　　Proven ability to de-escalate tense situations.

　　Knowledge, Skills, and Abilities (KSAs):

　　Strong written and verbal communication skills are highly preferred.

　　Ability to communicate in crisis situations, has an awareness of the surroundings, pleasant in meeting the needs, and is precise.

　　Ability to communicate in a public speaking/training environments to small to mid-sized groups

　　Good telephone, mathematical, and computer skills.

　　Teamwork -Relates well to all kinds of people regardless of level inside or outside of the organization. Uses diplomacy and tact when dealing with and interacting with others. Diffuses tension. Fosters collegial and cooperative attitudes. Works effectively to achieve common goals.

　　Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways.

　　Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity)

　　Initiative & Adaptability - Deals with situations and issues proactively and persistently, seizing opportunities along with a personal willingness and ability to respond to changes.

　　Organizational Expectations:

　　Mission -Christian beliefs compatible with the spiritual and pastoral mission of the Buffalo City Mission. Act as knowledgeable and effective ambassador to the community.

　　Accountability– Willingly accepts personal responsibility for decisions, actions, attitudes and behaviors that contribute to the overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities and treats others with respect and dignity.

　　Excellence– Serves as a role model and performs job responsibilities to the highest standards in every situation. Demonstrates commitment to quality of service.

　　Focus– Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan.

　　Payment:

　　For this vital role of safeguarding our community, we offer compensation that reflects the importance of the work you'll be doing. With an hourly wage of $24 to $26, depending on your experience, we aim to acknowledge not just the skills and expertise you bring to the table, but also the moral and ethical commitment required to protect and nurture our environment. This position is more than a job; it's a calling to make a significant, positive impact on the lives of those we serve, ensuring their safety and security. By joining us, you become a key part of our mission to provide a haven of peace and safety for all, a role we value deeply and strive to support with fair and respectful remuneration.

　　Salary Description

　　$24-26 an hour depending upon experience