Company Alaska Airlines

　　The Team

　　Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

　　Role Summary

　　The Manager, Reliability Engineering is responsible for executing on the strategy for enterprise operations, runbook automation, and application performance monitoring for all our enterprise systems at Alaska & Horizon Airlines. As a people leader, the Manager, Reliability Engineering leads and establishes priorities for the team to focus on the proactive and reactive oversight of both infrastructure and applications. They will lead a team to be metrics driven with a goal to increase the stability, reliability, and overall quality of our systems.

　　Key Duties

　　Leads a team of enterprise engineers focused on reliability and automation.

　　Executes on strategy for infrastructure-based automation and runbook automation, enterprise and application performance monitoring, and self-healing scripting process.

　　Makes decisions for enterprise event correlation and operational efficiency.

　　Responsible for delivering results via an agile based project methodology and vendor oversight and management.

　　Executes on long-term solutions that drive down overall incidents, reduce problems and ultimately create safe, reliable and robust systems.

　　Provides daily oversight and management of resource scheduling, on-call schedules and project assignments.

　　Develops and guides technical engineers through effective performance management and ongoing feedback, focusing on growing and stretching engineers in current and future infrastructure platforms and agile delivery.

　　Collaborates with other Alaska & Horizon Airlines teams to improve systems support, monitoring, and administration.

　　Ensures operational compliance with all security, privacy, audit, disaster recovery, and other company requirements.

　　Supports regulatory audit requirements.

　　Job-Specific Experience, Education & Skills

　　Required

　　A minimum of 5 years of IT experience.

　　A minimum of 2 years of experience leading technical teams.

　　A Bachelor’s degree, preferably with a focus in computer science, engineering, information systems, or an additional two years of training/experience in lieu of this degree.

　　Experience with enterprise monitoring and reliability runbooks.

　　Experience leading IT operations.

　　Minimum age of 18.

　　Must be authorized to work in the U.S.

　　High school diploma or equivalent is required.

　　Preferred

　　Manages and has the capability to lead medium and large-scale projects.

　　Proven ability to successfully manage multiple vendors – including oversight and governance.

　　Inspirational and motivated leader that promotes the Alaska values.

　　Proven technical knowledge of application designs and architectures.

　　Strong interpersonal, organizational, communication, and customer service skills.

　　Proven ability to work effectively in stressful work environments.

　　Excellent written and verbal communication skills.

　　Expertise coaching and mentoring technical engineering teams.

　　Experience with event correlation.

　　Experience with Windows and Linux based operating environments.

　　Experience with multi-cloud environments.

　　Job-Specific Leadership Expectations

　　Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

　　Salary Range

　　$132,900 - $206,100 / year

　　Salary Details

　　Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

　　Total Rewards

　　Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

　　Free stand-by travel privileges on Alaska Airlines & Horizon Air

　　Comprehensive well-being programs including medical, dental and vision benefits

　　Generous 401k match program

　　Quarterly and annual bonus plans

　　Generous holiday and paid time off

　　For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

　　FLSA Status Exempt

　　Employment Type Full-Time

　　Regular/Temporary Regular

　　Requisition Type Management

　　Apply by 7:00 PM Pacific Time on 1/30/2024

　　Location Seattle

　　Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

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　　Job Locations USA-WA-Seattle

　　Requisition ID 2024-11781

　　Category Corporate & Operations

　　Workplace Type Onsite