Description

　　You create test and operation effective SOPs and define SLAs.

　　You are able to manage multiple component, application, and feature testing of varying difficulty with minimal guidance.

　　You make improvements to test planning procedures and processes that improve resource utilization (e.g., hardware, staffing, etc.) and delivery.

　　You define quality and project operational metrics, monitor trends, and drive corrective actions. You plan for contingencies to minimize risks.

　　You optimize metrics and reporting to reduce ambiguity and increase efficiency.

　　You write business review documents that help drive effective discussions.

　　You are able to work with stakeholders to identify forward-looking forecasts as per project priorities.

　　You are able to hire DAs ICs up to Level 4 (for any team).

　　You manage Level 4 ICs effectively.

　　You help DAs with their career plan, and promote those that are consistently demonstrating at the next level.

　　You mentor new managers (L4 - Manager I, DA).

　　Key job responsibilities

　　You manage multiple teams (e.g., manage managers and some ICs). You own test execution and delivery across multiple components and features. You partner effectively with stakeholders across development, QA, support, and program management. You educate stakeholders on how to engage your team. You ensure your DAs have enough information to prepare accurate test execution plans. You make appropriate trade-off decisions about resource utilization across the projects you own, based on criticality and timelines. You communicate priorities proactively, testing status, risks, and challenges. You use the right mechanisms for communications (e.g., WBR, MBR, QBR, email, live dashboard, wiki, etc.). You ensure your management and customers are aware of how your decisions are made. You are trusted to operate independently; however, you may require guidance and strategic direction from your manager.

　　You define SOPs, SLAs, and metrics for new and existing projects. You help your team prioritize deliverables, stay connected and resolve any blockers that could derail delivery schedules. You establish the quality bar for areas you own. You work with managers and associates to discover defects early. You use metrics from the test process, deployment, and production to measure project deliverable quality as well as provide actionable improvement recommendations for the process. You track key metrics that determine test effectiveness and productivity. You identify risks, call out gaps, and proactively deploy mitigation plans. You regularly review metrics (e.g., component/product, customer, people, and processes) and suggest improvements. You escalate as needed.

　　You use your knowledge of test strategies, product, and processes to predict problems or risks in execution and quality. You optimize processes and tool usage to align test plans and deliverables. You delegate, providing clear direction to manager and IC reports. You make sure they focus on providing optimal coverage at all levels and to the degree possible, to reduce test redundancy. As needed, you participate in retrospective discussions, planning, and reviews with stakeholders. You drive analysis of post-release quality and defect leakage.

　　You are able to hire, promote DAs and DA managers. You provide opportunities for others to lead. As a manager, you set the example for our Leadership Principles. You use defined audit mechanisms and metrics to benchmark and raise the bar of your team’s performance.

　　About the team

　　Shenzhen Device OS Team are newly build up in 2022, with few DA team members. We need someone with strong self-motivation and consistent passionate in running testing operations, excellent with eager to bring team in scale.

　　We are open to hiring candidates to work out of one of the following locations:

　　Shenzhen, 44, CHN

　　Basic Qualifications

　　• Fluent English communication both in oral and written

　　• Team management experience of 3-5 years or above

　　• Flexibility and with good ability to deal with ambiguity

　　• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential.

　　Preferred Qualifications

　　• BA or above education with quantitative fields such as science and engineering, English, Management are preferred but not mandatory

　　• With (device software) testing experience or testing management experience > 3 years

　　• Familiar with lean management, six sigma on process improvement, operational excellence activities.