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　　Position Summary

　　CVS Specialty is the nation’s leading specialty pharmacy committed to providing high-quality healthcare solutions. Our innovative approach to patient care is driven by cutting-edge technology, and we are seeking a dynamic Manager for Change Management to support transformative initiatives within our organization.

　　Responsibilities

　　Strategic Planning: Develop and implement a comprehensive change management strategy aligned with the organization’s goals, ensuring seamless integration of new technologies and business processes.

　　Leadership & Collaboration: Support and influence cross-functionally, collaborating with our Technology & Strategy teams, operational pharmacy teams, and key stakeholders to drive the adoption of change. Foster a culture of collaboration and continuous improvement.

　　Change Impact Analysis: Conduct thorough assessments of planned changes to anticipate and mitigate potential impacts on business processes, systems and colleagues.

　　Communication & Training: Develop and execute communication plans to keep stakeholders informed throughout the change process. Determine training solutions in partnership with our Learning & Development organization and ensure timely execution of training to achieve a smooth transition and user proficiency.

　　Risk Management: Identify and address potential risks associated with changes. Proactively develop mitigation strategies and contingency plans to minimize disruptions and increase adoption.

　　Performance Metrics: Establish key performance indicators (KPIs) to measure the success of change initiatives. Regularly analyze and report on the effectiveness of change management efforts.

　　Stakeholder Engagement: Build strong relationships with internal and external stakeholders. Solicit feedback, address concerns, and champion a positive attitude toward technological advancements and process improvement.

　　Continuous Improvement: Stay abreast of industry trends and best practices in change management and technology adoption. Continuously evaluate and enhance the change management framework to align with evolving business needs.

　　Required Qualifications

　　Proven experience (5-7 years) in change management, project management or related leadership experience required.

　　Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.

　　Willingness and ability to travel up to 25%.

　　Preferred Qualifications

　　Proven experience in technology change management.

　　Project management or change management certification.

　　In-depth knowledge of Specialty pharmacy industry or other related healthcare experience.

　　Education

　　Bachelor’s degree or equivalent experience.Pay Range

　　The typical pay range for this role is:

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.