Description

　　Position Summary:

　　The primary role of the Software Quality Assurance Manager is to oversee the activity of the Quality Assurance (QA) team, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.

　　Responsibilities:

　　Establish and maintain quality assurance standard operating procedures (SOPs)

　　Organize, manage, and assist manual and automated test engineers to ensure minimal production defects

　　Establish QA metrics and reporting dashboards for team, leadership, and business stakeholders

　　Establish User Personas in collaboration with Product Ownership team and business stakeholders

　　Clearly document and thoroughly execute Acceptance Tests

　　Organize and manage manual and automated test case libraries

　　Participate in deployment testing exercises as needed

　　Participate in all SCRUM events, including Backlog Grooming, Sprint Planning, daily stand-up and Sprint Review

　　Mentor QA team members and assist them with domain knowledge

　　Lead Training on QA-related topics, encouraging cross-functional knowledge share

　　Keep abreast of changes in technology, standards, and relevant developments in IT & testing by maintaining professional competency through training, reading, and linkages with professional organizations

　　Lead QA process improvement initiatives, fostering an environment of continuous improvement

　　Collaborate effectively with team members and others in organization to resolve testing issues

　　Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies

　　Adhere strongly to retrospectives and lessons learned disciplines and hold the team accountable for acting on the agreed plan for improvement

　　Adhere strongly to governance and compliance disciplines and champion governance and compliance with the team

　　Other Duties as Assigned

　　Education Requirements:

　　Bachelor’s degree in computer sciences, software engineering, technology management, business management, or similar.Experience Required:

　　6+ Years software Quality Assurance experience with Enterprise Applications

　　6+ Years SDLC in an Agile/ SCRUM environment

　　4+ Years QA leadership experience

　　Test Case Management, Defect Tracking and Quality Reporting

　　In-depth knowledge of software testing principles, methodologies, and automated testing

　　A ‘can-do’ attitude to meet challenges; energized by change and thriving in team-based work

　　Additional Desired Skills:

　　Excellent interpersonal, verbal and written communication, including presentations

　　Strong analytical and conceptual skills

　　Comfortable dealing with ambiguity and the ability to make trade-offs

　　Able to work under pressure, multi-task, and manage changing priorities and workload

　　Customer-centric: excellent team player, able to work with virtual and global cross-functional teams

　　Excellent attention to detail

　　Sharp analytical and problem-solving skills

　　Creative and innovative thinker

　　Logistics or supply chain experience

　　Location: Duluth, Georgia or Tallassee, Alabama (some travel required between locations)

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)