Position Title:Manager Network Construction (M2)
Company Summary:
Crown Castle is the nations largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demandconnecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, were the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, were an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Position Summary:
Responsible for the day-to-day activities of the network construction teams within an assigned geographic area. These area-based teams all perform their duties within the service territory and focus on vendor management, work order execution, construction, and restoration of Crown Castle fiber networks and services that are consistent with all defined standard operating processes and procedures. The position will work with all cross-functional areas on improving the quality of processes, deliverables, and the end-to-end customer experience. Common activities will involve area data identification, collection, analysis, and reporting; along with understanding operational business functions and processes. Each network construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for delivering key KPIs for their area of responsibility including but not limited to OpEx spend, MTTR, % On-Time Install, fiber complete for small cell, and installed enterprise revenue.
Essential Job Functions:
Manage a team of Supervisors of Fiber Construction and Fiber Construction Managers in support of the District(s) construction demands, Cap and OpEx management, as well as KPIs.
Work jointly with leadership from NOC, Engineering, Field Operations, and Change management teams.
Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved process efficiencies and performance
Maintain knowledge of technology in use, and/or under development for its impact or potential impact on the operational business process
Manage the assigned areas respective CAPEX and OPEX budgets
Maintain quality service by understanding and enforcing organization standards
Develop and coach direct employees, as well as ensuring similar opportunities through-out the team. Identify training gaps and create a career path for team members.
Manage fiber construction network maintenance support 24 hours, seven days a week, 365 days a year
Schedule and prioritize the workload of the fiber construction and external vendor resources within an assigned area
Develop & implement district level long term planning and resource planning to support future growth
Partner with utility and municipal providers to streamline permit application, process, and initiatives such as the FCCs One Touch Make-Ready program.
Manage team of leaders and individual contributors for the purposes of (including but not limited to)
Management of external vendors necessary for timely completion and within budget
Initial construction reviews in accordance with project specifications.
Oversee site construction, managing schedule, and resources on all projects
Ensure that all jobs are maintained in a project tracking system with complete accuracy.
Coordination of all permitting and licensing activities.
Development of permit and construction plans
Manage the Vendor evaluation and selection process.
Ensure all work is completed in accordance with Crown Castle construction standards, processes, and procedures. Act as a key contributor to continued growth and improvement in each of these.
Act as Crown Castle safety observer and Quality Assurance representative while at the site ensuring compliance with Crown Castle safety program and related workmanship practices.
Education/Certifications
High school diploma or equivalent required
S in Architecture, Engineering, or Construction related field or equivalent work experience required
A valid drivers license required
Experience/Minimum Requirements
5 years of experience performing (or equivalent work experience):
Direct supervision/management of employees
Fiber engineering design, splicing and/or construction implementation experience
Experience with optical test equipment including OTDR, PMD, Optical Spectrum Analyzer
Working knowledge of fiber construction standards (aerial and underground)
Working knowledge of NESC, NEC and OSHA standards
Other Skills/Abilities
Excellent leadership, interpersonal, verbal, and written communication skills
Proven people and project management skills
Candidate has a strong background in and...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity