Who Are We?

　　Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

　　Job Category

　　Marketing

　　Compensation Overview

　　The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

　　Salary Range

　　$96,700.00 - $159,600.00

　　Target Openings

　　1

　　What Is the Opportunity?

　　Join the team that collaborates across Travelers to inform business decisions, drive winning strategies and enable the business to capitalize on change. Enterprise Market Research (EMR) provides business and functional area partners with objective, credible and actionable insights; helping to profitably grow the business, build the brand and positively position Travelers within the marketplace. Primary market research roles leverage qualitative and quantitative research methodologies to obtain an understanding of the needs, behaviors, attitudes, expectations and perceptions of key target audiences (customers, prospects, and distribution partners). The Manager, Market Research conducts multiple primary research projects and provides overall project oversight, summarizing and synthesizing information into relevant business insights. This role will focus on work that supports our Brand, Communications, and Marketing teams.

　　What Will You Do?

　　Manage full cycle of primary research projects, both Qualitative and Quantitative, from design to client delivery (with and without research vendor support).

　　Use data from disparate sources (primary research, sales, media) to tell stories that bring our audiences to life for our marketing team and business partners.

　　Support brand and advertising research initiatives (e.g. audience profiling, creative development, brand tracking etc.) including questionnaire/discussion guide development, data analysis and reporting.

　　Support PR research initiatives for external publication.

　　Partner with internal EMR team to refine best practices for brand and advertising research.

　　Support Director on developing the brand, communications, and marketing research roadmap.

　　Other duties as assigned.

　　What Will Our Ideal Candidate Have?

　　Bachelor's degree in business, marketing, mathematics, statistics, psychology, anthropology or comparable analytical degree preferred.

　　4+ years of market research or related experience preferred.

　　3+ years of experience in B2B research

　　3+ years of experience with brand tracking (brand equity) and creative development (copytesting, early stage creative) research

　　2+ years of leadership experience (formally or informally).

　　Ability to manage research projects from the scoping phase through client delivery

　　Advanced PowerPoint, Word, and Excel skill

　　What is a Must Have?

　　Minimum of 3 years of market research or related experience required.What Is in It for You?

　　Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

　　Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

　　Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

　　Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.

　　Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

　　Employment Practices

　　Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

　　If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

　　Travelers reserves the right to fill this position at a level above or below the level included in this posting.

　　To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .