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Manager Informatics
Manager Informatics-March 2024
Chapel Hill
Mar 28, 2026
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
Healthcare
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About Manager Informatics

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Position Summary Collaborate with stakeholders in the Medicare business units to understand the analytical needs and interrupt complex healthcare data performance. Serves as a liaison between business report users and Informatics development consultants, translating business requirements into technical specifications for report development. Create and communicate messages based on available data from real-time analyses, including preparing easy-to-understand charts, tables, graphs, and other related documents for diverse audiences. Identify opportunities for process improvement and strives to simplify overly complex processes. Contribute to data warehouse enhancements by investigating opportunities for inclusion of new data sources, identifying and facilitating correction of data quality issues. Create complex queries, does technical report/programming. Validate reports and deliverables for accuracy and timeliness per specifications and workflows. Meet with other plan departments and cross-functional areas to understand and facilitate data requests. Monitor and track data requests and regulatory notices. Analyze complex data for trends and outliers and provides in-depth root cause analysis. Emphasize clear documentation and writes code that is readable and reproducible. Understand nuances of data, check for reasonability, and works to improve data quality. Monitor and maintain audit processes and documentation. Influence changes/enhancements to business processes, policies, and system infrastructure to improve the information. All other duties as assigned. Required Qualifications

  Proven experience with data analysis Extensive experience with databases as well as interpretation and manipulation of related data (3-5 years of data interpretation and analysis experience required). Creates and evaluates the data needs of assigned projects and assures the integrity of the data. Ability to manage conflicting priorities and multiple projects concurrently. Experience developing with Python or R. Strong SQL skills required: 2-3+ years of experience. Knowledge of data and reporting platforms such as: SAS Webi, Microsoft SQL Server, SSRS, Quickbase. Strong knowledge of health care claims, products, and systems. Willingness to understand and probe into technical details. Excellent Microsoft Office skills, analytical skills, and excellent organizational skills. Preferred Qualifications Experience with managed care health plans. Experience working on large, complex healthcare data. Experience with health insurance data and operations. Experience with HEDIS measures and NCQA Accreditation. Experience with healthcare data standards. Experienced in relational databases, data systems and data warehouses. Experienced in SQL Server, Tableau, Power BI, SSRS, QuickBase. Proactive mindset with a commitment to support the growth of our healthcare business, with focus on Medicare. Education Bachelors Degree or Equivalent Pay Range

  The typical pay range for this role is:

  $63,300.00 - $136,500.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

  In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

  For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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