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Manager, Implementation Automation Solutions
Manager, Implementation Automation Solutions-March 2024
Mission
Mar 28, 2026
About Manager, Implementation Automation Solutions

  This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/12814581 JobTitle: Implementation Manager, Automation Solutions

  Job Summary: This position will assess client business systems andeffectively integrate applicable hardware and software solutions,including system implementations, upgrades, custom development projects,and coordinating new contract set ups with the ScriptPro Robotic System.This person will work closely with other Robotic Project Managersserving as a liaison between the customer and internal teams throughoutthe Robotic System implementation life cycle, coordinating projectschedules, and facilitate tasks with multiple departments to ensure allproject phases are documented and completed properly.

  ScriptPro develops, sells, and supports state of the art products andservices for healthcare system customers including federal agencies suchas the Department of Defense, VA, Indian Health Services as well asmultiple major hospital systems around the country. These customersrequire certain security clearances and health related tests andvaccines in order to gain access to their locations. To supportScriptPro customers and as a condition of employment, you will berequired to gain federal security clearance and/or prove certain healthrelated tests and vaccines such as but not limited to tuberculosis,annual flu, and COVID vaccines. Federal security clearance (See theStandard Form 86 link below) can include additional background checkssuch as but not limited to credit history and drug testing.

  If your role requires this type of security clearance and/or proof oftests/vaccines, you will be required to complete these items. Proof ofthe COVID vaccine will be required post job offer. Refusal to completethese items may be a violation of this condition of employment. Youracceptance of a job offer is your acknowledgment and acceptance of thiscondition of employment.

  Reporting Relationship: Reports to Manager, Project Management

  Schedule: Generally, Monday through Friday 8am-5pm; on-call duringproject which may include evenings or weekends. This role is on a hybridwork schedule; mix of remote and in office. Regular and punctualattendance is an essential function of every job at ScriptPro.

  Scope of the Role:

  Work with customers to gather, manage, and prioritize requirements

  Prepare customer specification documents, interface documents, businessrules, data mapping, and other documentation as necessary fordevelopment teams

  Communicate with both internal and external teams, including third partyvendors, to ensure all parties are knowledgeable regarding scope ofwork, timeline, and deliverables

  Proactively resolve conflicts, handle ambiguity, and facilitate groupsto achieve objectives

  Maintain knowledge of all company products in order to conduct effectiveinstallations

  Manage multiple customer accounts throughout implementation

  Travel to meet with new customers and gather site-specific information;requires about 30% travel

  Other duties as assigned

  Education and Experience Requirements:

  Bachelor\'s degree in technical discipline, Project Management, relatedfield or equivalent combination of education and relevant workexperience

  Ability to evaluate and effectively prioritize competing demands ofvarying scope/complexity

  Proficiency with Microsoft Office program suite [e.g. Excel, Word,Project, Visio]

  Experience with software application installations, client/serverrelationships, networking, and database structure/management

  Business-casual attire, at a minimum, is required while in the officeand when meeting with customers; personal hygiene and appearance must bewell maintained

  Strong negotiation skills; ability to effectively navigate constraintsand balance customer and company requirements

  Workload and project deliverable dictate work-hours per day/week

  Success in this position relies heavily on email and phone communicationand is therefore usually fast-paced and requires attention totimeliness, audience, and professional courtesy

  Attributes Desired:

  Exceptional verbal and written communication skills; ability tocommunicate among project stakeholders appropriately and in a timelymanner

  Exceptional analytical skills; ability to assess risks/obstacles andprovide positive alternative solutions as necessary

  Exceptional time management and organizational skills

  Dedicated to provide excellent customer service and represent ScriptProin a professional manner in all situations

  Working Conditions:

  This position operates in an office environment. Routine use of standardoffice equipment is required. Must be able to use a computer forextended periods of time. Regularly required to sit, use hands andfingers, and expected to occasionally lift, stoop, bend and reach.Ability to learn and solve practical problems and interpret a variety ofinstructions is required.

  ScriptPro is not sponsoring any type of visa for this position.

  ScriptPro is an Equal Opportunity Employer Committed to a Diverse andInclusive Workforce.

  Please visit www.scriptpro.com to learn more about the mission of ourcompany.

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