Home
/
Comprehensive
/
Manager, Customer Lifecycle, Amazon Business
Manager, Customer Lifecycle, Amazon Business-March 2024
Bengaluru
Mar 28, 2026
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Manager, Customer Lifecycle, Amazon Business

  Description

  Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world with over $74 billion in revenue globally. Through our entrepreneurial culture, Amazon has developed new technologies and products (like Echo) and, enterprise services (like Amazon Web Services). Amazon is now reinventing on behalf of the business customer and focused on building the largest and most innovative Business-to-Business (B2B) business in the world, and we are recruiting to make this vision a reality.

  B2B represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable B2B customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include individual professionals, small businesses to large institutions (and everything in between). Our B2B customers have different needs than the traditional Amazon customer so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.

  Key job responsibilities

  Are you excited by the challenge and sense of ownership that comes from leading programs and projects at Amazon scale? Do you enjoy working in an entrepreneurial environment, solving complex operations, business, marketing and technical problems by delivering innovative solutions? If so, then you are at the right place.

  • Forming and managing cross-functional program teams. Planning, organizing, managing, and executing complex programs across multiple organizations and stakeholders.

  • Work closely with senior executives at partner agencies to successfully drive partnership to achieve results.

  • Develop and manage processes with both internal and external stakeholders to help make the program a more meaningful part of Amazon Business

  • Track, monitor and improve performance of the partner to measure and manage their output efficiency.

  • Forecast and report business growth and other key metrics, including tracking actual progress toward forecasts.

  • Present and lead conversations about programs, issues, solutions, and strategy to senior leaders

  • Researching and conducting market analysis for Amazon customers

  • Develop targeted messages based on the key value propositions and use cases.

  • Work with the product managers to define necessary product/service improvements and new areas for innovation.

  We are open to hiring candidates to work out of one of the following locations:

  Bengaluru, KA, IND

  Basic Qualifications

  6+ years of professional non-internship marketing experience

  Experience managing teams

  Experience using data and metrics to drive improvements

  Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)

  Experience driving direction and alignment with cross-functional teams

  Preferred Qualifications

  Experience using SQL to pull data and metrics to deliver reports

  Experience with basic HTML, website management and content management systems (CMS)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Sr Training Specialist
Description We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with
ASSISTANT STORE MANAGER
Store Family Dollar General Summary : Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer gen
Health Technician (Telehealth Clinical) Advanced
Summary The Hudson Valley VA Healthcare System is currently recruiting for one Health Technician (Telehealth Clinical) Advanced for the Poughkeepsie (CBOC) location within the Nursing Service. The He
Associate Director, Security Product Owner
Business Title: Associate Director, Security Product Owner Requisition Number: 109929 - 86 Function: Business Support Services Area of Interest: State: TX City: Austin Description: Known for being a
Associate Territory Manager Grand Rapids
CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, sof
Virtual Reality Developer
Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedica
CT Technologist Weekender $2,500 Sign on Bonus
Join our team at Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will be part o
Oracle NetSuite - Account Executive - High-tech Central - Mid-market
Job Description About Oracle NetSuite Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified applicati
Financial Analyst
Description FULLY REMOTE OPPORTUNITY FOR A 3+ YEAR FINANCIAL ANALYST! **MUST RESIDE IN ONE OF THE FOLLOWING STATES: NY, NJ, SC, GA, FL, TN, MA, TX, NC, VT, PA, WI, VA. Our well-established client in
Research Compliance Specialist - JR24939-3800
This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11604115 Department BSD OCR - Office of Clinical Research About
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved