Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Pickup and Returns continues this core customer-centric value by providing pickup solutions for customers that fit their lifestyle. If you are passionate about operations and look around corners for ways to serve customers, we want your help.We are looking for a Manager, Business Development to join the Pickup and Returns team. This role holder will lead a team of Business Development managers and will focus on expanding the locker footprint across North America by building enterprise and SMB partnerships to scale locations and increase Pickup Point adoption. At Amazon Pickup and Returns we are transforming how quickly and conveniently Amazon delivers to its customers. Our partners want to work with us to host lockers so they can offer the latest convenience for their customers. In this role, you'll have the opportunity to work with a wide variety of partners that include national and franchisee locations.Key job responsibilities- Lead, coach and inspire a team of Business Development Managers (BDM)- Lead overall strategy for the business vertical to improve network coverage for customers to continuously improve customer experience and profitability- Relay market needs and customer feedback to internal Amazon teams including Product Management and Operations- Create business vertical goals and metrics, track progress and manage through obstacles to achieve your objectives- Lead cross-functional projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock network growth- Manage recruiting and hiring efforts across direct team and broader organization- Build and cultivate strong relationships with partners in your business vertical; be a trusted advisor and a business advocate while monitoring Partner satisfaction- Providing thought leadership around planning, roadmaps and executionAbout the teamAmazon Hub is a worldwide network of pickup and return locations. The program enables any business with a physical location to offer secure package pickup and returns to Amazon customers, and in-turn reap benefits from the potential increase in foot traffic and sales at their location. Our Hub partners can select from various product solutions, including Lockers, Counters and Apartment Lockers, to serve customers in their neighborhood.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA- 5+ years of B2B sales experience- Experience presenting to prospective partners- Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.-Experience using Excel and MS Office applications- Bachelors degree or equivalent work experience- Master's degree/MBA in business or related field- Experience with sales CRM tools such as Salesforce- 5+ years of sales/business development experience as an individual contributor- 2+ years of people management experience- Experience developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teamsOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,400/year in our lowest geographic market up to $205,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of med