***This role is based at one of our corporate offices in McLean, VA, or Memphis, TN***

　　This is your chance to be part of an in-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands! As a Manager, Brand Content and Internal Education, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio. On the Brands team reporting to Senior Manager Brand Resources and Support Platforms, you will support the maintenance of resources on hotel and owner-facing platforms and create internal tools that enhance support for hotels, owners, and operators.

　　HOW WE WILL SUPPORT YOU

　　Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

　　Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

　　**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

　　HOW YOU WILL MAKE AN IMPACT

　　Your role is important and below are some of the fundamental job duties that make your work unique.

　　What your day-to-day will be like:

　　Maintain close linkage with Brand Management teams to ensure that relevant, accurate content and resources are available.Conduct regular training with owner and hotel-facing teams to educate on internal and field-facing resources to improve use and gather feedback on tools.Aggregate team feedback and analyze reporting of Brand Management team connects to identify trending topics that require team education or resource development.Engage in learning events to ensure mastery of content and Excel in the use of innovative technology platforms.How you will collaborate with others:

　　Partner with subject matter experts to aid in content and resource development to ensure accuracy and relevance.Collaborate with enterprise teams to develop knowledge-sharing and education plans for Brand Management team members, ensuring they can support initiative activation.Work cross-functionally to ensure alignment around field-facing support activations with enterprise and external BMS department initiatives.What projects you will take ownership of:

　　Activate business processes and governance for internal team platforms and content repositories.Be an auditor who evaluates existing resources based on usage reporting and feedback.WHY YOU'LL BE A GREAT FIT

　　You have these minimum qualifications:

　　Five (5) years of professional experienceTwo (2) years of brand or hospitality experienceTwo (2) years of experience in copywriting and presentation development (both in-person and virtual)Two (2) years of project management experience working collaboratively with all levelsIt would be useful if you have:

　　BA/BS Bachelor’s DegreeOne (1) years of experience in performance consultingTwo (2) years of experience creating resources such as job aids, implementation guides, checklists, and videosIntermediate Adobe Suite products including InDesign, Canva, or CerosExperience in Hilton SystemsWHAT IT IS LIKE WORKING FOR HILTON

　　The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

　　It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

　　We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.

　　Job: Brands

　　Title: Manager, Brand Content and Internal Education

　　Location: null

　　Requisition ID: COR014AT

　　EOE/AA/Disabled/Veterans