Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　Responsible for managing the day to day operations of the Specialty Benefits Verification Department including benefit verification, securing authorization, activating new patient referrals, co-pay explanation, and pharmacy notification. This position is responsible for ensuring that the services provided by Benefits Verification are client focused and meet the highest standards when interacting with internal and external customers. This position is responsible for the planning and development of new and improved strategies and procedures within Specialty Benefits Verification .

　　Required Qualifications

　　Four to six years of related and progressively more responsible work experience including at least two years management experience within Specialty Operations. Demonstrated knowledge of health care, admissions, collections, and information systems along with strong problem solving and customer service skills. This position requires a strong ability to build and maintain relationships with various levels of customers, internal and external. Excellent organizational and interpersonal skills required. Strong written and verbal communication skills. Excellent decision-making ability. This position must be able to analyze and interpret various financial reports and information for department improvements in areas such as referral and activation statistics. This position must be able to construct viable options and solutions to numerous admissions activities and issues. This position requires the ability to review data, make a determination of impact and risk and determine the best course of action based upon the situation. Ability to work with difficult customers required. Able to handle all situations professionally.     

　　Preferred Qualifications

　　At least one year of experience at a manager level.

　　Education

　　This position requires a minimum of a four year college degree, or equivalent, preferably in Business or Health Care Administration or related field.

　　Pay Range

　　The typical pay range for this role is:

　　$60,300.00 - $130,000.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.