Management Trainee

　　Tonawanda, NY (http://maps.google.com/maps?q=4264+Delaware+Ave.+Tonawanda+NY+USA+14150)

　　Description

　　At Valu Home Centers, our Retail Management Trainees become leaders of our store teams, DIY enthusiasts, and champions of the communities that we serve. Unlike other retail management positions where you’re stuck in an office pouring over daily reports, you’ll be on the floor and on the front lines directly interacting with our customers. Our competitive benefits package, paid leadership training opportunities, and emphasis on work/life balance are the perfect complement to your career development.

　　I will contribute to the success of my team by:

　　Overseeing all daily store operations

　　Assisting management team to recruit, hire, evaluate, train, and develop Sales Associates

　　Strengthening and maintaining a strong culture of customer service among myself and my fellow team members

　　Staying engaged with current DIY trends to better serve our customers

　　Ensuring that our store meets company merchandising and appearance standards

　　Maintaining product inventory levels, including the ordering and validation of physical inventory

　　The skills I'm ready to bring to the table are:

　　The skills I'm ready to bring to the table are:

　　Acting on opportunities to provide training and mentoring to my fellow team members to set them up for success

　　The ability to provide a great customer service experience

　　Working collaboratively within a team environment

　　Being a 'people-person' and taking an active interest in our customers

　　Leading by example

　　Sincerely enjoying my interactions with customers

　　An unwavering positive attitude

　　The ability to create professional relationships with customers and team members

　　Excellent communication skills

　　Some of the benefits I will enjoy include:

　　A competitive starting salary

　　A Health Insurance package

　　A great 401(k) plan

　　Paid on-the-job leadership development and training programs

　　Excellent opportunities for advancement determined by my abilities and achievements

　　Paid Time Off

　　To set myself apart from other applicants, I should mention:

　　Previous work as a manager or supervisor

　　Relevant leadership training and development

　　Any past retail jobs and relevant responsibilities

　　Home improvement and DIY knowledge

　　Valu Home Centers is a family-owned company, with deep roots in the communities that we serve. When you join our team, you join our family. Since 1968, we have provided our customers with world-class customer service, and as a store leader you will help to uphold our legacy through personal and professional development.

　　Salary Description: $45,000 per year

　　Requirements

　　The Floor Managers' primary task is to act as the "Customer Service Representative." They should walk the sales floor, personally help customers, and pull associates from tasks as the need for more help with customers arises. After the flow of customers has slowed, the associates should be redirected to their original tasks until needed again. While watching for customers, the Floor Manager should monitor the receiving and checking in of all merchandise and with direction from the Manager, screen upcoming ad stock levels along with planning out the merchandising of products. During the week, when other Managers are present, the Floor Managers should focus their attention on giving good direction and following up on work assignments and areas being watched by the Associates. They are also responsible for handling and processing merchandise defectives and out of stock scans weekly. When no other Managers are present, the Floor Manager is responsible for the entire store operations and must shift their attention to the monitoring of the front end area and that the associates are providing Amazing customer service.

　　Floor Managers also coordinate ongoing hands on product training for all Associates. This is done through communication with both the Manager and Assistant Manager to determine who will provide training and in what areas. Only management or a qualified Associate will provide this training using the Product Knowledge Training Sheets in the Associates Journey Map.

　　A "Weekly Task Sheet" detailing specific duties along with daily projects will be used by all Floor Managers. Again, concentration on the sales floor is your main focus. When there is another management person present, you do not need to answer register or refund calls unless specifically called by name. A copy of specific Floor Manager duties will be given to all current Floor Managers and will also be utilized by the District Managers during their training process for new Floor Managers.

　　The store location to which you are applying, may be different than the location where you will be placed. Hiring is dependent on the needs of the stores in the district. Further information will be provided during your interview.

　　Valu Home Centers is an Equal Opportunity Employer. We are dedicated to a policy of non-discrimination in employment on any basis, including race, creed, color, age, sex, religion, national origin, disability or arrest record.

　　Salary Description

　　42,000 - 45,000