Home
/
Comprehensive
/
MAIN SERVICE REPRESENTATIVE
MAIN SERVICE REPRESENTATIVE-March 2024
Virgin Islands
Mar 28, 2026
About MAIN SERVICE REPRESENTATIVE

  Job Summary

  The Main Service Representative coordinates the operational tasks of the Service Representatives

  under the direction of Branch Management, assists in the daily consolidation/reconciliation

  processes and efficiently and effectively serves Branch clients, satisfying

  their needs and complying with all the applicable programs, policies,

  procedures and regulations.

  Essential Responsibilities

  Supports Branch Management by coordinating and monitoring the

  procedures and duties performed by the Service Representatives, as well as

  receives and delivers cash.

  Performs duties of a Service Representative, such as, but not

  limited to processing monetary transactions, performing mechanized

  transaction/entries to the organization’s informational systems.

  ·

  Supports the Branch Sales Assistant Manager and/or

  Unit Supervisor with the security systems

  monitoring tasks, like ATM and vault management.

  Performs accounting duties, including but not limited to the preparation of the daily consolidation,

  GL and accounting journal entries and preparation of checks.

  Manages the Cash Reserve, receiving the delivery of cash reserves,

  monitoring and controlling the service

  representatives’ cash limits and tallying the reserve.

  Performs administrative duties including but not limited to

  maintenance of logs, performing and submitting results reports, security

  testing and informing management of irregularities.

  Attends and orients clients to promote the sales of service and

  products, as well as responds to inquiries and assists with implementation

  of solutions.

  Maintains a log of the work area documents and forms.

  Complies with all related laws and regulations including but not

  limited to Bank Secrecy Act, Truth in Savings, Truth in Lending and

  Community Reinvestment Act.

  Complies with the Branch Selling Culture, goals, working plans and

  administrative procedures including but not limited to the Total Quality

  Program.

  Contributes to Branch growth by applying the Selling Culture and

  OSS Program.

  Other

  Responsibilities

  Supports the tasks of the Branch Sales Assistant Manager and/or

  Unit Supervisor.

  Assists management with special projects and tasks as requested.

  Performs related duties as assigned.

  Independence of Judgment

  The degree of

  judgment is limited to very specific transactional activities for which the

  employee has been trained to perform; exercises very limited judgment within

  the parameters of assigned authorizations; seeks guidance and direction from

  management when activities or finding exceed established authorities and

  guidelines.

  Supervisory Responsibilities

  This position has no

  direct supervisory responsibilities.

  Competencies

  ·

  Knowledge of the structure and content of the

  English language including the meaning and spelling of words, rules of

  composition, and grammar; the ability to speak and comprehend the English

  language

  ·

  Computer literate

  ·

  Knowledge of Banking laws and regulations

  ·

  Ability to work with teams and influence others

  ·

  Analytical-thinking abilities

  ·

  Knowledge of Banking products and services

  ·

  Customer service orientation

  Impact of Errors

  The impact of errors

  of this position could affect activities related with the position, unit and other departments, and the image of the

  organization. Errors have financial, legal,

  and regulatory implications.

  Physical Demands

  Reasonable

  accommodations may be made to enable individuals with disabilities to perform

  the essential duties of this job.

  Employee in this position is required to sit, stand, walk, use hands and

  fingers to perform data entry activities, reach, handle and manipulate objects;

  hear and speak.

  Specific vision abilities required

  by this job include close and distance vision.

  Minimum Requirements

  ·

  High School Diploma from an

  accredited institution and Technical courses related to the banking industry or

  an Associate’s Degree from an accredited institution of higher learning

  ·

  Two or more years of

  experience as a Service Representative/Teller

  ·

  Experience in assessing

  clients needs to promote, refer or cross sell various bank products and

  services

  ·

  Successful completion of

  the organization’s placement test and training program

  ·

  Ability to work flexible

  and non-traditional hours, including Saturday, Sunday and holidays

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Pharmacy Technician
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Leasing Sales Specialist
Our Mission  Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community members b
Data Scientist
Job Description Our Team The SaaS Engineering, Cloud Decision Support team is responsible for managing, forecasting and optimizing Oracle’s Cloud SaaS footprint and Costs on OCI (Oracle Cloud Infrast
Apprentice General Manager
Apprentice General Manager (24005081) Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in a
Laboratory Receptionist
This job was posted by https://www.kansasworks.com : For moreinformation, please see: https://www.kansasworks.com/jobs/12808856SUMMARY: Laboratory receptionist must meet defined qualifications andful
Battery Technology Lead
Country: United States of America Location: CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse, NY, 13057 USA About Carrier Carrier is the leading global provider of healthy, safe and s
Sous Chef
Job Number 24007923 Job Category Food and Beverage & Culinary Location Dallas Marriott Downtown, 650 North Pearl Street, Dallas, Texas, United States Schedule Full-Time Located Remotely? N Reloca
Aerospace PS2 - NDT Assistant - 2nd Shift
Process Support 2 - NDT ASSISTANT - 2nd ShiftJob OverviewJob Title: Process Support 2 - NDT Assistant - 2nd ShiftReports to: Value Stream ManagerLocation: Kent, WAType: Full Time, Non-Exempt (hourly)
Digital Assurance & Transparency - Manager
Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 40% Our Digital Assurance and Transparency practice (DAT) is at the forefront of innova
Commercetools Developer - Specialist Master
Commercetools Developer - Specialist Master Location Negotiable Deloitte Digital offers services that enable client solutions using digital technologies, including the Web, Mobile, Social Networking,
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved