Business Title: M365/SharePoint Application Support Analyst

　　Requisition Number: 108808 - 71

　　Function: Audit

　　Area of Interest:

　　State: OH

　　City: Cleveland

　　Description:

　　Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

　　KPMG is currently seeking a M365 and Azure Application Support Analyst to join our Audit Technology organization.

　　Responsibilities:

　　Resolve support tickets for the SharePoint M365/2019 audit client facing applications from triage and follow through the support tickets from initiation to closure

　　Troubleshoot issues with SharePoint 2019, SharePoint Online hosted SPA, and web applications as well as Microsoft Azure .NET, cloud PaaS services or backend ETL processes implemented in .NET

　　Determine root cause analysis on solutions in SharePoint M365/2019/Application specific Azure PaaS components on production issues; review and assist with SQL data fixes as well as data migration efforts

　　Work with cross functional teams to provide operational support, coordinate with business teams on new or existing issues and manage Microsoft tickets for the same

　　Qualifications:

　　Minimum three years of recent industry technical hands-on experience with SharePoint solutions (2019 should be the latest version)

　　Bachelor's degree from an accredited college or university is preferred

　　Expertise in troubleshooting various types of technology stack such as SharePoint, Angular, PowerShell, C#, .NET Core, SQL, HTML and JavaScript; preferred knowledge of SharePoint PNP and CSOM

　　Working knowledge of SharePoint Framework SPFx and an understanding of OOTB, UI extension, page layouts, themes, and display templates; working knowledge of web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management

　　Knowledge on how to navigate through the Azure Portal and investigate the logs for PaaS Services such as Azure Function Apps, Azure Web Apps and have working experience with Azure App Insights, Diagnostics for the resources under the application specific subscriptions (200TEC)

　　Strong experience in working with Microsoft 365 SaaS - SharePoint Online, MS Teams, Microsoft Compliance and Security, Office 365 groups, Power Platform and Power BI

　　US Citizenship is required

　　KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at 'Benefits & How We Work (https://www.kpmguscareers.com/why-kpmg/#benefits) '.

　　Follow this link to obtain salary ranges by city outside of CA: https://www.kpmg.us/work-for-kpmg/pay-transparency.html/?id=6868-9

　　KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

　　KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

　　KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

　　GL:

　　GF: 15313