The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​

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　　As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Leave of Absence and Accommodations Specialist. ​

　　The role of the Leave of Absence and Accommodations Specialist is instrumental in fostering a seamless and compliant leave management process within our dynamic organization. They will take charge of a diverse set of responsibilities aimed at ensuring transparent communication, legal compliance, and an exceptional team member experience throughout the leave of absence (LOA) cycle.

　　This role will extend support to all five TAG companies, collaborating closely with HR Business Partners, Benefit Operations, HRIS, and Payroll teams. As a trailblazer, you'll contribute to establishing an internal LOA process for the first time at TAG and play a crucial role in implementing a new LOA system. This initiative is instrumental to our success!

　　The ideal candidate for this role is action-oriented, driven to assist others, and adept at fostering collaboration and maintaining robust partnerships. Exceptional organizational skills, strong problem-solving abilities, adaptability to ambiguity, and a customer service mindset are paramount. Reporting to the Manager, Leave of Absence and Disability, this position is based in our Chicago, IL facility.

　　Join us on this exciting journey as we build and enhance our leave management processes at TAG!

　　Essential Responsibilities

　　Handle the end-to-end leave administration process, from initial notice to return to work.

　　Maintain regular communication with employees on leave, facilitating a smooth return to work.

　　Provide guidance to managers and employees on the interaction of leave laws with other benefits.

　　Engage with team members to understand their leave and accommodation needs.

　　Ensure awareness of responsibilities, required documentation, and notice for qualifying for leave/accommodations.

　　Initiate and manage the ADA interactive process, collaborating with team members, managers, and People Business Partners.

　　Educate managers on reasonable accommodations.

　　Oversee the return-to-work process for employees returning from extended FMLA, workers' compensation, or other leaves.

　　Monitor internal administration of LOA, ADAA/CA FEHA, and Workers' Compensation.

　　Stay updated on all applicable leave and accommodation laws, including FMLA, ADA, and state/local regulations.

　　Maintain accurate records of leave and accommodation requests while ensuring confidentiality of employee medical documentation.

　　Assist in suggesting improvements for Leave of Absence (LOA) software processes.

　　Collaborate on the creation of internal documentation to enhance the team member experience.

　　Perform day-to-day administrative tasks, including data entry, running reports, and LOA tracking in Excel.

　　Requirements/Qualifications

　　Experience : 3+ years of experience in leave administration, ADA compliance, or people operations.

　　Skills :

　　Excellent organizational and communication skills.

　　Advanced time management and multitasking abilities.

　　Proficiency in Microsoft Office Suite, especially Excel.

　　Familiarity with LOA & HRIS systems is desirable.

　　Superior organization skills and detail oriented.

　　Proactive and self-driven with a focus on customer service.

　　Adaptable and comfortable working in a dynamic environment.

　　Upholds a high level of integrity and confidentiality.

　　High level of empathy and approach with compassion.

　　Salary: $70k

　　If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees

　　Salary: $70k