HEI Hotels and Resorts Manager-in-Training Program: Rooms Division Job Locations US-CO-Denver | US-GA-Atlanta | US-MA-Boston | US-IL-Chicago | US-TX-Dallas | US-VA-Arlington | US-CO-Denver | US-CA-Pasadena | US-FL-Miami Beach | US-MN-Minneapolis | US-LA-New Orleans | ... Requisition ID 2023-42893 Category Front Desk / Guest Services Position Type Regular Full-Time FLSA Status Non-Exempt Additional Locations US-GA-Atlanta | US-MA-Boston | US-IL-Chicago | US-TX-Dallas | US-VA-Arlington | US-CO-Denver | US-CA-Pasadena | US-FL-Miami Beach | US-MN-Minneapolis | US-LA-New Orleans | ... Location Name Kimpton Hotel Monaco Denver About Us If there's one thing guests remember, it's the staff. By hiring employees with a passion for service and people, Kimpton Hotel Monaco Denver creates an open, friendly atmosphere where everyone feels like family. The hotel is like a big warm hug - you'll feel the convivial attitude and personalized service from the entire team, from the valet staff to the housekeeping attendants. This 189-room, bold and inviting, stylish but warm, Kimpton Hotel Monaco Denver delivers signature Kimpton service, luxury amenities, a convenient downtown location and richly renovated guest rooms. Contemporary Italian gets a local twist at Kimpton Hotel Monaco Denver's award-winning Panzano restaurant, where accolades are stacked up a mile high. The Northern Italian cuisine is served in a warm, lively setting loved by guests and locals alike. In addition to being a part of one of the most exquisite hotels in Denver, team members will enjoy many additional perks of working at the Kimpton Hotel Monaco Denver and Panzano Restaurant. These perks include a free RTD Eco Pass, discounts on services/F&B at the hotel and Friends and Family hotel room discounts worldwide. Come learn more about joining our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 6 months immersing themselves in both the Front Office and Housekeeping departments. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts. Responsibilities Shadow both the Front Office and Housekeeping departments at the assigned hotel. Complete shifts in each position within the Front Office and Housekeeping departments. Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel. Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping. Utilize labor management tools to schedule and control labor costs. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance with Room Standard Operating Procedures and Policies. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Recent or current graduate of a hospitality program preferred. Flexibility to relocate for placement after completion of the MIT program. Able to resolve guest, supervisor and associate conflicts. Able to manage effectively multiple tasks at all times and have excellent organizational skills. Effective verbal and written communication sk lls. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled