Job Number 23224443

　　Job Category Rooms & Guest Services Operations

　　Location Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Management

　　WE ARE HERE TO STAY- Marriott International

　　Join the #1 leader in hospitality worldwide and be inspired by what tomorrow brings. With over 8000 hotels worldwide in 130 countries and 31 different brands, where will your journey take you?

　　About Four Points Sheraton Auckland

　　Four Points by Sheraton is a hotel brand owned by Marriott International, one of the world's largest hotel chains. A modern, upscale hotel located in the heart of Auckland's central business district. The hotel offers 255 spacious guest rooms and suites, all of which are equipped with modern amenities. The hotel features an on-site restaurant, The Queen's Head Bar and Eatery as well as a rooftop bar (The Churchill) with panoramic views of the city.

　　We offer a convenient, comfortable, and stylish option for both leisure and business travelers visiting the city. Its central location and range of amenities make it an excellent choice for anyone looking to explore Auckland's many attractions, or for those visiting the city for work

　　About the Role

　　We’re looking for a talented and upcoming Accounts whiz to join our Finance department. If numbers are your thing, this may be the role for you!

　　Process all guest check-ins, verify guest identity, form of payment, assign a room, and activate/issue a room key.

　　Set up accurate accounts for each guest according to their requirements and ensure rates match market codes and document exceptions.

　　Secure payment prior to issuing room key, verify/adjust billing, compile and review daily reports/logs/contingency lists and complete cashier and closing reports.

　　Accommodate guest requests, contacting appropriate staff if necessary and follow up to ensure requests have been met.

　　Assist the Front Office Manager in training, evaluating, counseling, motivating and coaching employees.

　　About You

　　Previous hospitality experience within the Front Office department is essential.

　　Current LCQ, First Aid certificate or General Manager's Certificate are an advantage.

　　Positive attitude and the flexibility to confidently respond to a range of different work situation.

　　Ability to work well in a team and independently.

　　Ability to problem solve.

　　Flexibility to work all shifts including weekends.

　　Physical fitness.

　　Full NZ driving license essential.

　　Opera experience is essential.

　　MUST be eligible to work in New Zealand

　　We Offer:

　　Competitive salary and benefits

　　Discounted staff parking

　　Discounted coffee

　　‘Life With the Works’ – our FlexiFutures program designed for a more fulfilling and flexible workplace

　　Discounted accommodation for all Marriott properties throughout the world

　　Discounts on food and beverage in all outlets of the Hotel

　　Unlimited career and development opportunities

　　At Marriott, we’re exploring the world we live in and all its possibilities. Where will your journey with Marriott take you?

　　APPLY NOW ! We look forward to hearing from you!

　　Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.