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Learning and Development Manager, Amazon Shipping Business Operations
Learning and Development Manager, Amazon Shipping Business Operations-July 2024
London
Jul 14, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Learning and Development Manager, Amazon Shipping Business Operations

  Description

  Are you interested in creating the future of e-com shipping? Do you want to be a part of team building the next $1bn initiative? Our team is changing the way we interact with customers around the globe and building a new, emerging business in shipping to solve some of the biggest logistical opportunities facing not just Amazon, but the entire industry.

  Amazon Shipping is looking for driven, results orientated and customer obsessed entrepreneurial leaders to lead our Learning and Development strategy. This will be a pivotal role that enables you to have significant business impact through your direct involvement in enabling the Sales and Marketing teams globally as we continue to expand internationally

  You are innovative, self-driven and can work in a highly ambiguous environment with minimal guidance. You are the voice of the learner and will ensure their needs are at the forefront of every deliverable. You are knowledgeable in adult learning strategies for performance-based outcomes, can adapt and move quickly. You should be comfortable managing multiple concurrent and independent tasks in a fast-paced environment, while meeting milestones and deadlines.

  Key job responsibilities

  Design, develop, implement, and evaluate learning and development programs and initiatives that support Amazon Shipping’s strategic objectives and business goals.

  Partner with Sales, Marketing and Commercial business leaders to identify learning needs and develop effective learning solutions that meet business requirements.

  Use data and analytics to measure the effectiveness of learning programs and initiatives, and use insights to continuously improve the quality and impact of L&D offerings.

  Develop and maintain strong relationships with internal stakeholders, external vendors, and industry experts to stay current on learning trends and best practices.

  Identify opportunities for innovative and creative approaches to learning and development, and lead the implementation of new initiatives as appropriate.

  Ensure compliance with all relevant policies, procedures, and legal requirements related to learning and development.

  We are open to hiring candidates to work out of one of the following locations:

  London, GBR

  Basic Qualifications

  Experience in learning and development and working in partnership with Commercial Teams (specific Sales L&D experience).

  Strong understanding of adult learning principles, instructional design, and learning technology.

  Proven ability to design, develop, and implement successful learning programs and initiatives.

  Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.

  Strong analytical skills and experience using data to inform decision-making.

  Excellent communication skills, with the ability to effectively communicate with stakeholders at all levels of the organization.

  Strong proficiency in Microsoft Office and other relevant software tools.

  Ability to curate and facilitate Sales L&D training.

  Preferred Qualifications

  Experience in a fast-paced, high-growth environment preferred.

  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).

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