Overview

　　In this role, you will serve as the leader of a strong team of engineers responsible for the increasingly complex set of APIs that power digital ordering at Chick-fil-A. The position requires a critical thinker, a problem solver, and a decisive leader. We are looking for a thoughtful software engineer who values and takes pride in maintainable and extensible software. We need you to apply the technical experience you have gained in software development to the design, development, delivery, and operation of complex and highly critical technical products in a fun and fast-paced environment. You will not be responsible for HR management of your team, which will allow you to be able to oversee the technical aspects of your team’s growth and delivery while also contributing individually.

　　This specific engineer will serve on Chick-fil-A's Loyalty Core services team. It is one of several DevOps pods responsible for core web services used by our Chick-fil-A Mobile app and in-restaurant digital technology. Chick-fil-A has experienced tremendous growth in our digital customer engagement through Chick-fil-A App ordering and in-restaurant scans over the past several years. A significant portion of Chick-fil-A's sales now include digital engagement. This allows us to better know our customers and care for them personally. This team delivers functionality specifically related to customer engagement and loyalty, which includes membership status, rewards, and customer communications. The team partners closely with other engineering teams and is responsible for services used by both the consumer facing and in-restaurant digital systems. This team will build exciting and stable features that help will enable Chick-fil-A to better engage and reward our customers while powering the promise of our brand through digital channels.

　　Responsibilities

　　Own the solution architecture decisions for your team’s product.

　　Lead delivery and operations of the team’s product, including both individual contribution and support as well as delegated tasks and support to your team’s engineers. We desire our lead engineers to be both leads and engineers, spending about half of their time on leading others and half contributing engineering work themselves.

　　Lead, mentor, and assess other staff engineers, exemplifying and teaching best practices, helping to solve knotty problems, reviewing code, and sharing stories.

　　Interview, select, onboard, and oversee contract engineers

　　Guide engineering team in adoption of Chick-fil-A software engineering standards

　　Identify and propose emerging software engineering technologies, methodologies and/or approaches.

　　Delegate engineering assignments and assess engineering performance

　　Help provide support for the portfolio of solutions the team owns

　　Understand specific business processes and requirements and translate them to software functional requirements

　　Note - Working in a DevOps model, this opportunity includes both building and running solutions that could require off hours support. This support is shared amongst the team members to cover weekends and weeknights.  The goal is to design for failure and, using cloud-native infrastructure patterns, automate responses to possible issues so they can be worked during normal hours.

　　Minimum Qualifications

　　Bachelor’s Degree or the equivalent combination of education, training and experience from which comparable skills can be acquired

　　5 yrs. relevant work experience

　　Experience designing complex software solutions

　　Expert-level knowledge in design and programming using Java, JavaScript, or Python or other comparable languages

　　Experience with Relational and Non-Relational databases

　　Experience mentoring and leading a team

　　Excellent written and verbal communication skills

　　Strong analytical and problem-solving skills

　　Familiarity with Agile principles as applied to software development

　　Experience developing and deploying applications via cloud infrastructure (AWS preferred)

　　Proven ability to positively influence the engineering culture and practices in a professional environment

　　Preferred Qualifications

　　Experience with test-driven development, continuous integration and deployment, Scrum discipline, or comparable software development practices

　　Experience developing and delivering microservices

　　Familiarity using test-driven development frameworks or automated testing tools for mobile development

　　Deep understanding of AWS architecture

　　Experience with the native mobile application delivery

　　Familiarity with version control systems and code merging/branching; specific experience with git desirable

　　Experience working with an agile development methodology featuring sprints, points estimation, and daily standups

　　Experience in design, data collection, and data analysis

　　Minimum Years of Experience

　　5

　　Travel Requirements

　　10%

　　Required Level of Education

　　Bachelor's Degree

　　Major/Concentration

　　Computer Engineering, Computer Science, or related Technical Field

　　Requisition ID2023-16074

　　Job FunctionInformation Technology

　　Position TypeExperienced Professionals

　　Posting Location : LocationUS-GA-Atlanta