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Lead, Product Owner, HR Tech
Lead, Product Owner, HR Tech-September 2024
Mexico City
Sep 14, 2026
ABOUT ROYAL CARIBBEAN GROUP
Royal Caribbean Group is a leading cruise company with a global fleet of 60 ships traveling to more than 800 destinations worldwide.
10,000+ employees
Consumer Goods & Services, Travel and Hospitality
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About Lead, Product Owner, HR Tech

  HR Transformation

  Role: Lead Product Owner

  Based in Mexico City

  Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

  Are you ready to make your mark in a fast-paced, high-energy environment? We're looking for top-tier talent to integrate into Royal Caribbean's HR Transformation practice.

  Essential Duties and Responsibilities:

  The role is a Lead Product Owner primarily focused on at least one of the following functions:

  Core HR + SecurityCompensation + BenefitsTalent Acquisition + Onboarding Talent Management + Learning

  These functions are supported by SAP SuccessFactors HCM and a wide array of integrated vendor platforms.

  In this role, you will be primarily supporting our Human Resources business function and Centers of Excellence while working as part of an Agile team.

  Execute

  Take an active role in Release Management and the planning, communication and validation of new software upgrades and releases Get an in-depth understanding of problems to solve and issues that arise throughout the product development lifecycle, studying them from a variety of anglesPartner across teams to define solutions to problems Lead business analysis and develop business requirementsDefine UAT test cases and execute testingAssist in the exploration, evaluation, recommendation, design, and configuration of new features and functionalities within SAP SuccessFactorsKeep our team on track with flexible, agile roadmaps that evolve as our plans do Facilitate meetings with client representatives to identify & create functional requirements Facilitate meetings with our developers to document technical design requirements Refine features into user stories and story acceptance criteriaProvide the project team with detailed functional and technical design recommendations for configurations and customizations of the ERP or other business applicationsPerform sub-project management tasks on larger projects, and/or manage smaller projects and initiativesBe the key Subject Matter Expert (SME) to determine the right technology solution to meet strategic business initiatives

  Collaborate

  Partner with COE leads to understand and influence product strategy and roadmaps, aggregate and conceive ideas for enhancing product performance and achieving product success/KPIsPartner with a scrum team to build, enhance and manage one or more products, capabilities, or servicesCoordinate with other Agile Product Managers to deliver on a vision that crosses multiple delivery streams or release trainsConsult with the development, testing, and training groups on application requirements, and ensure that each group has the business and technical information they need to produce deliverables Interact with business clients, schedule and facilitate meetings, document business needs and translate them into a system solution and/or process, both from a functional and technical standpointProactively influence design reviews by sharing technical subject matter expertise and highlighting risksDemonstrate strong verbal and written communication skills, along with the ability to present to mid-level management and Steering Committee membersDevelop partnerships with our HRIT organization business stakeholders and provide guidance on how to best leverage and utilize SAP SuccessFactors for HCM and reporting.

  Improve and Grow

  Continuously gather feedback on our solutions and refine our approach to deliver robust quality solutions and delight our customersApply advanced knowledge of our solutions, methodologies, and techniques to design, configure and build quality integrationsResearch industry trends to support goals and objectives within enterprise-wide applications, as directedExhibit a growth mindset while learning innovative technologies and techniquesCreate efficiencies with assigned tasks to minimize delivery time and standardize delivery

  Qualifications, Knowledge & Skills:

  Preferably Bachelor's Degree in IT, Business, or a related fieldKnowledge of HR objects and processes3+ years of experience with HCM Applications (SAP SuccessFactors, Workday)History of a focus on improving the employee experienceGeneral understanding of UX and software designSolid group facilitation and communication skills across different levels of leadershipStrong organizational and analytical skillsUnderstanding of both Software Development Life Cycle and DevOps best practices such as Agile methodologies and Continuous Integration/Delivery for distributed servicesProven documentation and presentation skillsAbility to quickly adapt to a changing environmentAbility to adjust to rapid changes in deadlines and prioritiesAbility to manage multiple high priority projects Ability to comply with handling sensitive and confidential employee data.Quickly understand new information and how it connects to a larger pictureOpenness to receiving and applying feedbackPossess a collaborative, get-it-done personalityWorks under general direction; must be able to work independently.

  We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

  It is the policy of the Company to ensure equal employment and promotion opportunities to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

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